Averia en AMS

[JayZay]

Hola @v.bouza

Lamento leer sobre el AMS.

Para contactar a BL para obtener soporte técnico, debes abrir un ticket de problemas. Una descripción detallada del procedimiento y los archivos necesarios:

How to create a support ticket and upload log files

[image] If you’re experiencing printer issues, we recommend consulting the official Wiki for a solution. Our extensive Wiki contains detailed step by step guides that can assist in solving the problem. The best place to start is the Bambu Lab Support Center where you can select your printer and find articles made specifically for your printer type. If the problem persists and you’re unable to find an answer, we recommend creating a ticket and uploading print logs is advised. Our professional…