This printer is good until you have to talk to the technicians…. I’m having trouble with a defective rod , the part has like a dent since day one and I’ve been 3 weeks writing with them because the printer has a defective part that they don’t want to change it . Since day one this part was defective but the post service of bambú labs is a piece of ………
Hello,
We are sorry to see this issue. But please note that it might be just a stain and not an actual problem of the motion system.
Please follow my colleague’s request to share the information we requested in the ticket, and we will provide you with the support required, if there’s a problem.
Thanks
Ciprian
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The fact that you wrote, “This printer is good until…”, clearly states that there is no physical defect with the rod that is affecting your prints.
Can you elaborate on what trouble you are having with the “defective” rod?