I had a terrible print… parts were wedged up inside the right hotend, melted on in place, total pain. I cleaned it up, but a little too vicariously… and pulled a wire out. Now I can’t print, even if just doing the left nozzle. I assume I need to take it apart, as it is super hard to see what is happening in the back.
I opened up a ticket for guidance, but thought I would post here as well.
Sounds like you had a blob. This is caused by poor adhesion as you might assume, as your parts are no longer stuck to the build plate. A user had a similar issue recently and I posted best practices for how to ensure good adhesion. Support should be able to help you with the wiring that was broken and hopefully you can get back to printing soon!