Bamboo software issue

Bambu Lab Software
1

trying to slice my first project. At first got a notice (

IMG_0854
IMG_08542016×1512 1.57 MB
. So I completely uninstalled my soundblaster app. Tried slicing a project again. Status pops up 5% each time. But goes no further. If I try to do anything it say BL is not responding. Uninstalled the BL app and reinstalled. This was also after uninstalling the soundblaster app. Same problem. Rebooted my PC again and still the same problem

2

Seems I solved the problem. Perhaps the file I downloaded from the internet was not good. Tried another and it worked. Thanks for the help.