Bambu Cool Plate SuperTack Problem

Hi, I bought the new build plate that all the reviewers are saying is amazing, the Bambu Cool Plate SuperTack, but I can’t get a single print to stick. Every first layer is spaghetti.

I have tried many filaments, I have tried washing it, I have tried both sides, I even tried replacing the print head. The same filaments with the same models all work great on the other build plates.

I select the proper plate in the software, but have no idea what else to do, I am amazed this thing just doesn’t work like all the videos I’ve watched on it.

Does anyone have any suggestions? Here is a photo of what all the prints look like, absolute zero stick, not even a hint of a stick to the plate.

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Selecting the plate from the menu may not be enough.

I would experiment first with increasing the first layer temp by 10C and see if that produces a different result. If it does, then consider trying other temperatures.

After that, I would try increase the plate temp to see what impact that will have.

For the first layer test, I would do a simple 100x100x0.5mm cube primitive. That will tell you a lot about the build surface and the filament flow without wasting a lot of time and filament.

I bought this plate which arrive the other day, I’m just about to fire it up and see how I get on with it.
My first observation was the cleaning process which I did using soap and a mild pad.
I noticed how differently the very hot water rinse behaved as t flowed off the plate, when I started to dry the plate with kitchen towel it gripped leaving tiny fibers of paper.

I’m thinking that it maybe best to not use anything to dry the plate but rather after washing with very hot water is to just let it air dry followed with placing it on the preheated bed for a few minutes. However I’m going to test it as is after I’d dried it with kitchen towel to see if the tiny fibers affect it’s performance.

Back soon with an updated…

Thus far…it’s working, I can clearly see the fibers off the kitchen towel, they look like they’ve been lifted up and are sitting proud of the surface… :thinking:

I’ve stopped the print at the first layer, I need to add that this filament which maybe less than 5M has be sitting out for a couple of weeks so it’s not dry.

Here’s the first layer…

Stats: X1C
Sunlu PLA+, not dry
Nozzle 220
Bed 45
Flow 0.98
K0.020

Next I’ll wash the plate but let it air dry, There’s 2 small spots that the filament didn’t stick but could be due to the filament being a bit “wet” or the kitchen towel fibres…

The plate code sticker is a spare form a BQ plate, works…

It almost looks like what you’d get if the nozzle is too high off the bed… :thinking:

Hey everyone, thanks for all the tips. I’ve tried different temps, I have washed with mild dish soap and water, and then air dried. I also have tried the 100mmx100m basic models as test prints. I can’t imagine there is a secret to getting this working, I mean everyone seems to have no problems just using it without fiddling with settings. For each model that fails, I reprint with another plate and every time it is fine, no matter which other plate I try. This happens with any model, simple or complex and any material! I spent most of this morning watching more reviews of this and not one person has noted anything special they had to do to get it to print, so am quite confused.

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Is it an X1? You disabled plate detection, right?

Yes, an X1c, yup disabled the plate detection for this one. If I forget to do that, it gives me a warning saying it can’t read the plate and asks to continue or not. Is there something else I should be doing to disable the plate detection but still enable this plate other than selecting the plate in the slicer?

Disabling plate detection is different than leaving it enabled and clicking cancel, it doesn’t work if you click cancel.

Hmm, I went back in to double check the build plate detection was still disabled, and it wasn’t, which is weird as I am not getting a notificaiton saying it can’t be read. Anyways, trying a few new prints now as I am questioning whether I actually disabled this, or I reset it. Something else comes to mind though, I have been in touch with support about a firmware issue where the screens are all different on the lcd panel, and things are back to normal now, so I wonder if the printer was in some weird state. anyways will report back…

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Ok, it is working great now.

Here is what I know:

  1. I was certain I disabled this setting, but who knows, I barely remember what day of the week it is.
  2. I was having firmware problems, which seem to have sorted themselves out today for some reason, and the issues I was seeing with the LCD panel (no print status, missing ‘stop print’ buttons, not getting print failure notifications, etc) are all back and working. Perhaps I can blame these fw issues for resetting the plate detection and take the blame away from me :slight_smile:

Anyways, first layer on this print looks great. Thanks for all the tips everyone, I wouldn’t have known to try all these things without all your help, I really appreciate it.

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“would you share how you peeled this print off the plate”…I destroyed my thin print… :worried:

The final print was almost 1cm high, and a couple of flexes of the plate and it popped right off without issue. I do dread thin prints on this, will likely stick to the other plates for those.

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For thin prints, get yourself one of those scapers that have the plastic double edged blades and after the plate has cooled, you gently pry that print up.
It’s important to let the print cool down flat.
I was printing up some test 100mm x 3mm test squares for testing with the UV laser I just got and was impatient on a few and they were slightly warped because I pulled them off the plate to soon.

Back to the SuperTack plate though, it’s weird that I’ve had no problems with them on my A1-Mini or the P1-P but the X1-C, 3 failed prints right off the bat. I throw the Biqu CryoGrip Pro Glacier plate on, no probs. :man_shrugging:t2:

Quick update for posterity. I check everytime now for disabling plate detection, and ensure this is disabled.

Every print comes out great now, so the problem must have been me all along!