Bambu Handy won't connect to CX1

This isn’t a new project but it IS a royal PITA. I’ve had my CX1 for about 3 months and have enjoyed printing on it… EXCEPT for not having HANDY. I initially had it working but had to reinstall it on my phone about a month ago; now it will NOT connect to the printer. Printer is on 2.4 GHz. You guys really need to FIX this if you haven’t already. If you have, please someone tell me what to do.

Frustrated…

DaveC in FL

Android / IOS?
Is the printer showing connected to the cloud?
Does the printer show up when connecting via Bambu Studio?

Patrik: The printer is connecting perfectly via my computer. I’d just like to monitor the print with Handy from my phone.

I cant bind the handy app and cant do anything until thats done. I cant ask a question either because i just registered here. So far, this is the worst forum ive ever experienced