Order mine November 27th and it originally had a delivery date of Dec 22nd and it is why I had ordered this one. They took the money right away and it is now Jan 6th and I have not heard back from them at all. I have placed a ticket with 0 responses. What am I supposed to do now. And by reading this post it looks like Bambu created a bunch of fake UPS pick ups so customers would stop bugging them about the orders with no intention of actually send the items out. This is the worst customer service I have ever seen from any company. Now I am out 800 dollars. I am also in Canada. Did anyone else order by a Mastercard? I think if we all lodge a complaint with Mastercard they can do something about it.