My X1C’s hotend somehow hit a large print while printing it, and now it’s out of alignment. So, NBD, I got a set of hotends that I had bought just in case.
I open the box, and I am greeted by a hot end that is not inside a bag (as the others are); further, the silicone sock is BOKEN, and the hotend is obviously used (melted filament around it), and it EVEN HAS FILAMENT IN IT. ???
The hotend was purchased a few months back, I suppose at a time when they had short supply, but dang… this is a new low… I never experienced this before: buying something like new, and getting an obviously used part instead. Not even with Amazon. BTW, I am an otherwise generous buyer from BL, from filaments, to extra pieces, two printers which I use for hobby purposes, and all accessories for each. Really disappointed.
See pictures as proof, including a comparison with another properly packaged, ACTUALLY NEW, hotend.