Adverse Impacts of Abnormal Requests
- Increased System Load: Middleware components experience elevated loads, leading to abnormal restarts and disruptions to online operations.
- Degraded Service Performance: Back-end service latency has increased significantly, adversely affecting the experience of normal users.
- Login System Failures: The high frequency of login attempts has triggered multiple failures in the cloud login components, cumulatively disrupting normal user logins for approximately 1 hour and impacting the ability of users to access services.
Don’t force users into your cloud and instead let them manage p2p connections. Almost all of those service degradation problems arise from your cloud system. It should not be the user, who paid for the hardware, to be restricted.
In the last year alone Bambulab has proven that they don’t listen to users nor they want to. From simple but important requests to lies, manipulation and a service that should not be called service at all. The problem with spools with tape that “are resolved” and still happen, the miscommunication from the sales, etc… Instead you throw everything you want into our throat. Every user should be responsible for his machine and that’s it. If a problem occurs from your cloud service not being able to mitigate such failures, users should have a working workaround to be able to use their hardware. Instead we are left with Lan mode that is the most restricted i have ever seen in my life. 3D printing should be for the masses, as it always was. You gave us great machines but took all the liberties from the hobby.
I speak for myself only, but this is not about security, at least not everything. This is control.
Tell me something. What happens when Bambulab leaves the business? What happens with all those machines? We keep Lan mode or SD card printing and that’s it? And what happens when your slicer does not get updated too? We turn to open source, as we always have done. But this time is locked! It doesn’t matter… it’s business right?