Bambu studio and windows 11 cannot figure out how to get working

Bambu Lab Software
1

Hello,

I am using Latest firmware on printer. I can connect to my Bambu X1C via macbook no problem and do my Bambu studio prints and remote desktop. I can use the handy app at home or away from home no problem. For the life of me I cannot figure out how to get working on Windows 11 professional. It keeps saying when i click on device in bambu studio failed to connect to server. it lists my printer name correctly. I have tried disabling windows defender firewall. It does not appear to be blocked app. I have reinstalled software.tried beta, tried power on and off printerm tired loggining in and out. Nothing seems to work to get printer connected.

Any tips on how to get working on home windows 11 laptop? I am not using anything other than standard windows defender firewall.I have a unifi/ubiquiti dream machine router which is showing good connection to printer and nothing appear to be blocked.

2

LAN only or did you bind it to your acct?

3

I just binded the printer to my account.

Is the Cloud service in China. Would it have any unusual name other than Bambu that might be blocked somewhere else that I am missing?
Im not too sure how to check outside of my windows defender allowed apps and my ubiquiti device controller.

4

Tried unbinding and rebound with phone and qr code and also tried by just detecting the printer on the network with macbook. Feels like something on my windows 11 pc which is new is blocking or not communicating with bambu cloud and preventing me from accessing

5

I had to force close Microsoft Teams in order for the Bambu network plugin to install correctly. You might try that.

4 Likes
6

I tried that before and I actually just uninstalled Microsoft teams entirely also but does not seem to work still. very strange

7

Longshot, but check your DNS settings for both your Mac and Windows machines and see if they are the same.

8

Seems if you bound it to your bambu acct, then you just need to log into the acct from the BBS program or Orca on either Mac or x86 device, and it be fully accessable

9

Its something to do with the windows 11 machine preventing access to the bambu cloud i think.

If it was issue with the printer and the router I would not be able to remotely connect into the printer from the mac,iphone and android from external network. This all works. Its just windows 11 machine that does not connect. Ironically its a Surface studio laptop so ideal for designing on!

10

I have the surface 8, are you sure you installed the network driver? download OrcaSlicer its the bridge slicer from Prusa to BBS, and when it prompts you to install the driver again go ahead and install it

11

Nice machine! Is this machine locked down (security) from work, meaning an IT department is in charge of the settings?

12

No I setup myself for personal use.

Its beautiful for Shapr3d and performance is excellent.

Just wish could print from it!

When I reinstall Bambu studio it asks me to install network driver and says its done but apart from that I cannot see the network driver running in background. Does Network driver have a unusual name of when running and background process?

Thank you all for your advise and support. I will try installing Orcaslicer tonight

13

Orcaslicer did nothing. even after isntalling its network driver for bambu printer.

Tried changing the windows dns from automatic to what was shown on mac settings and did not fix.

Im kinda at a loss

14

Did you log into the Bambu acct after installing the network plugin?

15

At the network interface, there is zero difference between Orca and Studio, both rely on the same network interface. So don’t waste your time thrashing between the two programs.

On a more substantive level. I’m reading through all your troubleshooting and in all candor, you’re jumping about too much or at least that’s how it’s coming across. I’m not seeing evidence that you’ve verified the basics. You also haven’t stated whether you’re using Windows 11 Home or Professional. If you’re using A Surface Book, I don’t even know if Microsoft will offer Windows Home but I’m asking just in case.

Troubleshooting 101 - change only one variable at a time.

Here is what I would do before anything else.

  1. You’re trying to diagnose two things at the same time. Eliminate the cloud from your troubleshooting methodology and verify that you can access the printer using Lan-Only mode. This will disable Handy so be aware of that. Click here and check out this video for starters
  2. Once you have Lan-Only mode working on your network, then try troubleshooting your Win11 desktop OS.
  3. Do you have access to a Windows 10 machine? If you do, after successfully connecting via Lan-only mode on another machine, try Windows 10 then once you get that working try to establish that form of connectivity on your Win11 machine.

And while we are working the category of Obvious 101. Have you verified the basics because I didn’t see it discussed above:

  • That you know the IP Address of your Local printer. (Available through the printer menu.)
  • That you’re able to drop down to the command prompt and manually ping the IP address of the machine. If you can’t you have to fix that problem before you go any further.
  • That you can Ping other devices on your network.

I have Windows 10 and Windows 11 machines on my network and use Lan-Only mode precisely because of Performance, Privacy, and ease of diagnostics.

One last ditch effort. thing you can do is open Win 11 Sandbox mode and create a momentary

16

I can’t even get studio to download on my PC