Bambu studio not launching

Hi I have been using Bambu studio without issue for over a year now and this is my fist problem, I cannot get it to launch.

I go to launch it as ever and opens the splash screen, then the full window page (see pic) and that it gets stuck there. If you then click on the screen couple of times it says not responding and askes to close the application.

I have tried to re install, restart, run as admin etc (the usual) so far nothing has worked.

I did have some success when I unplug one of my monitors then open it however as soon as I plug it back in it freezes up and stops again.

I believe there has been an update since last I used it around a month ago so it my be to do with that. But doesn’t make sense why having a second monitor plugged in or not matters, I have tried to change which is my main monitor and makes no difference.

Any help is appreciated, Cheers.

it might help if you give us more information about your computer setup, os version, BStudio version, etc.

Computer specs:
AMD RYZEN 9 5950X
ASUS ROG STRIX B550-F GAMING
CORSAIR DDR4 2X32 3200 MHZ VERGENANCE IPX
CRUCIAL 2TB SSD, CRUCIAL 2TB NVME SSD
MSI RTX GEFORCE 2060
CORSAIR 850W SEMI-M

Monitor 1: LG 24GL600F (1920x1080) 144hz 1ms
Monitor 2: ASUS ROG XG27AQ (2560x1440) 120hz 1ms

Windows 11

Bambu studio version: 2.0.2.57 ( just reinstalled it again)

Cheers.

Turns out I had ASUS sonic companion installed which causes this issue, I have since uninstalled it and now works ok.

glad you got your problem resolved.