Bambu Studio: reconnect?

[javawizard]

Every once in a while I’ll get this message in Bambu Studio on the device tab:

Usually it happens when I open my computer after it’s been asleep for a while.

Closing Bambu Studio and reopening it fixes the problem, but that’s inconvenient when I’ve got a bunch of stuff set up for a print I’m about to run. So: is there a way to tell Bambu Studio to reconnect to Bambu’s servers?

(I’ve tried turning my wifi off and back on again with no effect - Bambu Studio made no apparent effort to try reconnecting on its own.)

[tsmith35]

I’ve seen laptops run into similar issues, usually from taking a while to reconnect to network. Perhaps turning off power saving for your network adapter would help. The setting can be changed in Additional power settings within Windows power options.

[javawizard]

Hey thanks! I suppose I should clarify two things:

1. I’m on a Mac. We do it different on the west coast
2. Every other application can connect to the internet just fine while the problem’s happening, so I’m inclined to think it’s not an issue with my network adapter being slow to connect. It also doesn’t resolve itself ever, like I’ll give it half an hour and Bambu Studio still won’t have reconnected all while I’m doing other stuff in Chrome etc.

My money is on it being something that glitches out the connection retry logic in Bambu Slicer…

[tsmith35]

Perhaps this may help:

Last firmware broke connection

So many of these darn “Can’t connect” or “Network error after update” threads… I just had the same problem today, except I have not updated my printer since March, or even used my printer for over a month, and I could not get BS or the Handy App to see the printer, which passed all network tests. So it might be a Bambu Handy App issue after update that nobody has noticed that is causing this, and are blaming the printer firmware or BS software. Here is what I did - Started from scratch on the…

[somerandomname]

I’m experiencing the same issue and I’m pretty sure this has nothing to do with the printer. As OP mentioned, this problem is easily fixed by restarting bambu studio. So it’s almost certain that if Bambu Studio tried to reconnect it would succeed. I think a simple “reconnect” button in the UI would fix this issue.

[r0bd]

Completely agreed. This most often happens to me when I have an active Bambu Studio app session open on my computer (Mac) and I’ve forgot that I turned my printer off. Once Bambu Studio cant connect to the printer (because its off) from my experience the only means of recovering is to close and reopen Bambu Studio. I understand that they may not want to hammer connect attempts, but this is easy stuff. The client should periodically be re-checking the printers connectivity at some interval instead of bailing entirely and if that is too difficult there should at MINIMUM be a reconnect button to allow the user to say “hey, yeah my bad, lets try now.”