Bambu Studio (various versions) crash on start

Bambu Lab Software Bambu Studio
1

Hello everyone,
It has been quite a frustrating evening as I try to get setup in the Bambu world.
“They just work” they said, but here I am, the printer might work but the software won’t even try to open. The Wiki also does not explain how exactly I’m supposed to report a crash, and to even get to the point of being able to open this topic it’s been quite the task.

But to the matter at hand.

To be clear, I double click on the installed Bambu studio, the loading screen comes up, then the actual software opens for 2 seconds, then it just closes and that’s it.
I have tried with: 1.9.7.52 installed from the Bambu website, 1.9.7.50 both installed and standalone from GitHub and 1.9.04.60 both installed and standalone from GitHub. They all do the same thing.

This forum does not allow to attach .dmp files, so I don’t know how I’m supposed to give them to you, but what I can tell you is that the error in the .dmp I looked at was “The thread tried to read from or write to a virtual address for which it does not have the appropriate access.”

I’m working from Windows 11, 32Gb of RAM, I don’t know what other relevant info I could provide, but please ask and you shall be answered.

2

Same problem, bumping for a solution. Everything installs fine, Windows Media Player and Player Legacy installed. Open Bambu Studio, see startup screen for a few seconds, then nothing. Shows “Application Error” in event viewer, but no really useful details.

Windows 11 Latest Updates
CPU: Ryzen 5 7600x
Radeon Version 22.6.1 (Latest version that supports my GPU)
GPU: R9 290x
32GB Ram

v01.10.01.50-2024111516271

3

I finally fixed the issue. Sorry this might seem silly since I posted just a bit ago on this very problem but I’ve been struggling with it for a few weeks.

Only do this if you’re using a dedicated GPU.
Click Windows Key Type in “Device Manager”
Click Display Adapters
Right click any “Onboard” display adapter you have and disable it.
Voilà

4

I only have a dedicated GPU and there is no Onboard display adapter other than my dedicated GPU. Still having this issue - been on and off for months now.

5

I am having the same issue. I also do not have “Onboard” showing up. I have version v01.10.01.50. It works on my laptop, but does not work on my desktop.