Hello
i am just going to quote a email from support i had in regard to my issues.
''2. Thoroughly clean the printing plate using hot water and a non-soap-based detergent. Ensure a comprehensive rinse before re-installing the plate onto the printer.
3. Load PLA filament onto the printer during the setup process.*
4. Download the model attached to this message and begin printing. Note that this model is pre-sliced for compatibility with the cool plate, and it is essential to keep the door open throughout the entire printing duration.
5. For a thorough evaluation of the test print, we kindly request you to share a video capturing the cube from different angles, including rotations and views from top to bottom. It is essential to acknowledge that surface wall artifacts are common in Fused Deposition Modeling (FDM) prints, and their visibility may be influenced by lighting and perspective. Capturing footage from various angles will significantly enhance our ability to examine the outer wall surfaces.
The testing procedure is anticipated to take approximately one hour of print time and consume approximately 25 grams of filament. After receiving the print results, we will evaluate the quality and provide additional insights on resolving any issues you may encounter. I greatly appreciate your cooperation.‘’
The question i have is do i put adhesive on my cool plate to run this test print? it doesn’t mention for me to do that but i always have for every print i have done.
Anyone had to print this before by Bambu support?
Reason i am asking here is that i kind of need an answer today. I am away for a couple of weeks and would like to get it done before i go.
cheers