Bambulab P1S+AMS problem with feeding filament to the extruder

Hello, I recently unpacked my P1S printer, and wanting to make my first print using AMS, I packed 4 rolls of PLA from Sunlu, at the beginning I started the print from the Benchy SD card :wink: and here immediately the problem because AMS fed the filament to the Extruder and then retracted it back and so on 3 times, I had the impression that the extruder did not have the strength to take the filament, I checked on other colors and sections in AMS and the same, I still have a message about a clogged nozzle, so I disassembled the extruder and nothing clean, I tried to print without AMS and it worked perfectly, I even cut off a piece of filament and pushed it directly into the extruder and it also melted the filament without a problem, I updated the software, turned the magnet in the buffer in every direction and it did nothing, I have a new printer and one print was made halfway using AMS, does anyone have any advice??

Update:
I have just managed to print Benchy from a file on the memory card, I installed the original green filament from Bambu that was included with the printer, I started the print and look, it works, it prints :slight_smile: and after the print was finished, I wanted to check the other filaments, but from Sunlu and unfortunately the same situation, the filament reaches the extruder and is retracted to AMS and so on 3 times, so I say I will check the one from Bambu again and as in the case of Sunlu 3 times loading and unloading and error 0700-8007 183015, and I was already hoping that it had been fixed :frowning:

Same proplem. researching for solution

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I’m still waiting for a response from support, but for now there’s still silence ;(

when ams was feeding i unpluged ptfe in moment when filament touched extruder and forced it by hand. then pluged ptfe. print saved)

thanks for the information, I’ll check it on my end but it doesn’t solve the printing problem, I was surprised that the print came out with the bambulab filament and with sunlu it didn’t want to load it and then again AMS didn’t want to load the bambu filament, I even tried to give the filament name bambulab Pla Basic instead of Sunlu pla+ but it didn’t help ;(