I had a clog that produce a large chunk of filament and during my cleaning process, I must have knocked some wires loose. I didn’t realize this, and without the best lighting I yanked on them assuming they were filament strands. They broke. I think they are part of the hotend heating assembly. Can anyone take a look and confirm that before I purchase one? They were attached just the rear of that buckle you can see in the picture.
Is it possible that you have experienced a nozzle clumping issue? You are damaged the cables of the hotend heating assembly while cleaning the nozzle. Purchase and replace the affected part.
I asked support, they confirmed it is this part, the heating assembly. I ordered a new one and hopefully that is what I need. I will report back when I have it fixed to confirm.