Can’t unload filament

I used the unload function on my P1P. However I can’t pull out the filament. I tried using the buttons on the p1p (e.g., retry and feeder) but nothing seems to work.

The cutter has no issue but I replaced the cutter anyway. Can press the cutter in and out cleanly but still no luck.

Trying to avoid taking out the extruder. Hoping there is an easy fix.

Hey dougkim75,
I wonder if you found a solution to your problem?
Because I seem to have the same issue:
The filament was cut in the unload process, but I cannot pull the filament out. (I know that it was cut, because I removed the hotend to check).
Furthermore the extruder makes a noise, it is not a clicking noise but more like a buzz.
Loading also does not work.
the printer does not give any error message. It just stops at the unloading procedure and I have to switch the printer off. Afterwards it proceeds like nothing happend, but it cannot print, because the filament is neither loaded or unloaded.
The problem occured after I tried to unload after a print. I never had an issue before.