I saw noticed something strange using the A1 and the Handy app. Everything seems to be working fine (I use it only for monitoring) but if I want to check out my live video stream I am not able to. No matter if printing or not it switches to video but shows only black screen.
Meanwhile I can monitor it from BambuStudio which means that everything is working.
As my X1 is not close to me I had only one chance to try if something is not wrong with the Handy app but for the X1C i can monitor everything without issues, live video and so on.
Anyway I re-installed the app as I was not receiving notifications for prints and this was messing me up. After re-install the notifications are working now but still black screen on video.
I have turned off timelapse but it is not showing video while idle.
So I suppose this could be a Bambu Handy question but then again it is happening only with my A1 (I have no P1 so I cannot check).
I do not use ORCA for my Bambu Printers. With P1P and P1S i can see the point but with A1 I would suggest to try Bambu out. I am making some material to show differences, Bambu has some stuff that is hidden but works so fine
Have you tested from Bambu Slicer if the video is running?
I’ve seen a few YT videos where other users have this problem. So far no knows why it works for some & not others. It has been said Bambu is working on it, just no info yet.
My A1 mini has this issue as well. Every time I try to view it, it either shows black and never loads, or shows black for over a minute before showing a very choppy video