Can't access Slice or Print drop-downs

I’m using Bambu Studio 1.4.0.17 on macos Ventura 13.1. Whenever I click on the down arrow next to either the Slice or Print buttons in the top-right, the drop-down menu of choices show up, but as soon as I move my cursor off the button to the drop-down, the menu disappears. It looks like there’s a few pixel gap between the button and the menu… Maybe the software is detecting me moving onto that gap and misinterpreting it as “moved focus off the menu so close the menu”?

3 Likes

Same here. It has never worked for me on mac

I had the same problem. Fully delete the app using a proper app removal program and reinstall.

1 Like

I deleted the app + files in ~/Library/Application Support/BambuStudio. I still see the same problem. It’s possible I missed some file(s), but those are usually the main places where apps write data

HI.
Is this problem solved after reinstallation?

1 Like

No, as I mentioned above, the problem has not gone away. Are there any other directories I need to delete to fully uninstall the app?

What version of the operating system are you using?

Hi.
We have fixed this issue. It only happens in the mac os 13.
Thanks.

That’s great! Thank you. I’ll look for an update soon

It does work well here (OSX 11.7.2 BigSur)

Hi Walter,
can you tell us in which version it will be fixed?
Thanks!

Hi.
Will be in the next few days.
Thanks.

I’m seeing the same problem and i’m using a MAC with the latest OS. If you click on the menu and then click and hold the right mouse button the menu will not disappear.

Thanks a lot for the easy workaround!

Hello Bambu folks, and happy 2023 to you. Any update on when this will be released? I use a Mac with a trackpad, so I can’t use the above-mentioned workaround. Thank you!

You can try the Beta version here:

On my MacOS, this version solved the issue.

Thank you, @3dball !