Newbie Here!!
I unboxed my new P1P printer as per the video.
I double checked every step up to doing a test print.
Everything looked fine.
I selected the smallest simplest file on the micro SD card as a test.
As it started to do the print there was a sharp sound like plastic being bent or broken or flexed.
I stopped immediately and inspected the printer.
It appeared nothing is broken.
In order to reproduce the problem, I proceeded as follows:
Using Bambu Studio, I send the toolhead to the auto home position.
I move the toolhead in the +Y direction to its limit position.
I then move the toolhead in the -X direction until it is positioned over the purge chute. The chute lever swings gently out of the way to allow this.
I can now observe that the purge chute lever is under the toolhead as it should be.
I can then see clearly that if I move the toolhead in the -Y direction, the rear cover plate of the toolhead will strike the chute lever.
The chute lever has not enough movement to be dragged clear of the toolhead rear cover.
If I then DO proceed to move the toolhead in the -Y direction, there is a sharp loud crack as the top of the chute lever is forced to bend and clear the toolhead rear cover.
I feel I am missing something, but any comments or advice would be appreciated.
Thank you.
I have been in contact with Bambu Support but I just got copy/paste responses.
I described how I can reproduce the problem, but they didn’t comment.
They have just sent me a replacement chute. It looks identical to the one in the machine.