We have three X1C/AMS printers at two different sites. They are ALL exhibiting the same problem.
We can print just fine, but we cannot view the video from either Bambu Handy or Studio. If we reboot a printer, the view becomes available again – for a while. Eventually it stops working again.
Sorry for the late reply, however, I have heard that when the 1.08 firmware update comes out this issue should be fixed for good. Until now the best you can do is power cycle the printer unfortunately
I’m not sure what the reason was but my issue seems to have resolved itself. I do notice that using the Beta version of Bambu Slicer throws a lot of connection fails but the stable version is okay.