Hi all,i recently posted a thread with issues abpout printing i had with 0.2 nozzle.This morning i did a deep cleaning in the extruder and the problem remained. I switched nozzle to 0.4 and still bad printing…I visited the local 3d print store and they told me to try another filament,in case this one had too much wet or defextive,although i put it 20 hours in the dryer. I came home,and opened another filament,sam etype,pla matte bambu, different color and it printed 0.2 perfect. The conclusion is probably it was the filament.Is there a way or link i can contact bambu ot report that,in case i can have a refund or something,considering i tried everything else and a simple filament change worked?
If you bought this filament directly from Bambu you can create a general ticket.
https://bambulab.com/en/my/support/general-inquiry
If you bought this filament from your local 3d printing store you should be talking to them about a return or refund.
i bought it directly from them,with 3 more filaments,i ll create a ticket then,thx