Only a week late for this communication.
You appear to be dinging new users with their first gift card which took them months to earn, average users with one or two gift cards a week and those who are earning far more.
- Someone who took four months to earn their first gift card isn’t scamming you.
- The average user tends to earn consistently, it would require something obvious to be scamming you
- The bigger users often have big popular models often promoted by you, those accounts have a consistency that you have helped get their due to you promoting them.
Each of these categories are average use, no question of scamming the points.
I have suggested the following before, it fell on deaf ears.
Why do you not have a trustworthiness factor for each user. Each new user has yet to earn that trust so get a zero. Those who have been around for a while and successfully and legitimately earned every point awarded are given a 100. Consider it a percentage of trustworthiness.
If something occurs to make it appear (doesn’t need to be true) that something could be a concern, decrement the score. When it gets to the first risk level, give recent points a review, if falls to a lower level, intensify the review, if it falls even further, initiate a full account review.
I was blocked from redeeming further gift cards less than one hour after my account had gone through the previous review period.
Which of the 80 points I accrued in the less than 60 minutes window possibly gave rise to a further review?
You say this is about risk, that makes total sense. What clearly doesn’t is your apparent distrust of your own review, otherwise why was my account locked in a second review so quickly?
What risk did those 80 points pose?
Seriously!