I have 5 printers, 3 P1S’s and 2 X1’s and theyre all downloading so extremely slowly and then timing out at like 80%.
I’ve checked all my internal network and all is fine. The upload to the cloud works fine but the download to the printer takes over an hour only to fail.
This needs to be fixed. Mods can this please be looked into.
I’m not alone then. After slicing, it takes very long time to upload and very long time to download to the printer. I’d say 60% of time it gets cancelled (timed out).
I also notice there is a new update for printer. I’m not sure if that’s related to this issue.
Update: found out my router’s 2.4GHz met end of it’s life. It was sending very faint signal that printer had trouble keeping up the connection. Changed router fixed the issue. Check yours. Maybe reboot router.
You are right, no excuse, what have you learned about your personal bottle necks in your system using 2.4GHz, and no I mean the computer/device not the printer
Had same issues, swapped to a mobile hotspot which had a slower internet connection where I was but the router connection between my phone and the printer was much stronger, downloaded the print file no problem.
Hi, this just started with me as well, all was printing fine when all of a sudden I get “There was a problem downloading a file. Please check your network connection and resend the printing job.” I have done speedtests no issues experienced. I have rebooted my Macbook, my router and my printer.
I’m now getting the same “There was a problem downloading a file. Please check your network connection and resend the printing job.” message when I try to send a print from my MacBook, but able to send from the Handy app on my phone or iPad which are all on the same wifi network. Any tips to get this fixed to print from my laptop again?