Failed to cut filament

Bambu Lab X1 Series
1

I opened a support ticket on this, but thought maybe if someone might know the answer it would help or at least I can post what my solution was if I am able to fix it:

I was printing a box that used 2 colors. During the print, I got a message stating that it failed to cut the filament. I checked the chute and nothing was blocking it. I clicked retry several times and still no go. Here is a video of it in action:

Failed to cut the filament. [0700 8001]

How do I check to make sure the cutter is ok? I could not find any videos or wiki on it. Do I need to replace the cutter? I was able to get the message to go away by unfortunately stopping/cancel the print and then unloading the filament in the AMS. I have not attempted to reprint since I want to be sure the cutter is ok. Can you help me?

Thanks

2

I found the video!

I will try this first

3

Replaced it with one of the two cutters I recieved with the printer. Fingers crossed, I am going to retry my print.

1 Like
4

and does it help ?! i hope so until now i did exchange it and i printed some kg of fila

5

The blade was dull and needed to be changed out. I have been running a multicolor print and it has been working very well so far.

6

good to know how much kg filament did u run until the cutter was dull ?!

7

About 5 Kg, I do alot of multicolor prints… 300-500 changes per print.

8

Another in the Dead post Revival Series:

Before and after pics of cutter, sharpened on a 1000 grit ceramic stone, couple-three dozen strops got rid of(mostly) the shiny line on the edge of the blade, showing a rounded surface. This is about 80x magnification.

20230402_114854
20230402_1148541901×1901 74.7 KB

20230402_114916
20230402_1149161920×1920 74.9 KB

9

im still having an issue were it doesnt reach the cutter