Filaments in printer not syncing with cloud / Weird behavior

My X1C recently starting behaving weird. I loaded a spool of Polymaker PA6-CF as an external spool. I then set it up on the screen of the X1C, but it keeps defaulting back to a question mark and all white.

I went back one firmware and it seems to be better, but now its suddenly not sycning with cloud, so I can’t see the filament in Bambu studio or Orca Slicer.

I did see one post that mentioned having multiple instances created this issue with others. I did double check, I do not have any other instances running, but I do have another X1C running.