If you spend $90 dollars on filament and or accessories… that would qualify, but if you buy a printer or AMS and less than $89 on filament and accessories, you’ll be charged for both the AMS and the filament separately. For example, an AMS HT has a flat rate $18 hipping charge regardless of the price of the order and adding a roll of filament will roll on an additional $6.99 shipping cost even though the total price is well over $200.
So, just be aware some items are completely not counted towards other requirements. Not the end of the world… just know going in that shipping fees will effectively apply to most categories separately.
Could be, never had a situation where I had to check. But when you read the marketing on the top of the page, its written in a way that suggest any “order” over $89 gets free shipping.
But like everything Bambu, you have to disregard the advertising and look for the exceptions, or in this case, the left out details. They make it easy to find in this case, but there’s nothing in the advertising to say that things can be different to what is advertised.
I just found that there was no free shipping on printers. That’s insane, given their cost and recent price increases. I just put one in my cart and when I saw that it would be $27 at least for shipping, I stopped and I’m buying another brand.
While I understand why they don’t offer it for printers, I just feel like they should mention it on the marketing (not the fine print found on separate resources). The idea that you are be able to market something and put the ownness on the user to find your real policy is not legit. Even an asterisk would go a long way to say, “Hey, there’s more to it”, but that’s not on there either. Makes you wonder if they are purposely trying to mislead you, or if its the culture difference.
Communication and honesty are not common traits for Bambu Lab.
They might find that harsh, but when it occurs so many times and gets called out so many times, and they do nothing, they are the problem, and they have no excuse.
I called them out repeatedly for dishonest sale prices, and those continue.
Take the A1 mini, for example. This is the U.K. price page.
I’m about to drop $600 and yesterday I dropped $300 and last Friday I dropped $7k… did I get free shipping!! Nooooooooooooooooo!!! Why would I ?.. this company is really rubbing me the wrong way on little things and I haven’t even done one print just yet … looks like I’ll be focusing my energy and money elsewhere.
While I agree with you, that it is extremely hard to understand how some items that cost far more than the minimum required fir free delivery are excluded, they do detail it.
I think the idea that £60 of filament incurs no delivery (assumably built into the price), but a printer costing 10 times more has no delivery portion included in the sake price is pure stupidity.
I also find it offensive that the H2D delivery costs a fortune because the weight of the printer and delivering to your home or office takes two people yet, far two many have shared their printers are delivered by a single person.
This means the costs charged exceed the costs expended and the service isn’t what was promised. People should, by law be entitled to a refund as the service received does not match the service charged.
You can’t charge the costs of two people doing the work only one performs in any industry, delivery is the same.
Filament most likely has a very large mark up. I would be surprised if it cost $3 for the materials. Getting raw plastic pellets is cheap and they purchase in large quantities. Likely by the carload (train car)
Free shipping is for the printer (and or AMS’s), they don’t let you include other items if less than $89.00 with printers or AMS’s. They always ship printers and AMS’s separately so they view your non printer items order as two orders. Confusing I know, they should make it more clear in my opinion.
I ordered an AMS the other day and when I added some other items there was a shipping charge. Once I added more than $89.00 of other items the shipping was free. So, I just deleted the other items and only bought the AMS. Didn’t want to spend that much money and I was able to buy the other items elsewhere with free shipping.
… looks like I’ll be focusing my energy and money elsewhere. 
