Gatekeeping and 3D Printing

Can I just take a moment to rant a little? It’s post Christmas and there are a ton of new people getting into 3d printing for the first time. With that, there seems an uptick in people complaining about new users and their basic questions. I just find this to be disgusting behavior, and needed a moment, a spot, to spout my own frustrations.

People often act as if you didn’t bathe yourself in the blood of an ender 3, that you have no right to 3d printing. That somehow before someone can truly be accepted into 3d printing, they must first feel the pain and frustration of decades of poorly made 3d printers.

I just don’t get why there has to be this level of attempted gate keeping and putting others down. Especially as people are discovering 3d printing for the first time. You know, there’s lots they don’t know, didn’t know, didn’t think about, didn’t ever have to discover. I think by chastising people, putting them down, we set a bad example and image of what this hobby can be. To me, I think about all the stupidest little mistakes I’ve made in life, that is just a huge DUHHH, and I can’t ever imagine insulting someone because they didn’t think about this dumb little thing that we all just do instinctively and without thought now.

I saw one post where people were harping on a lady for buying a 3d printing, but not even knowing what to do with it, where to start, or any of that. They harped on her for not doing research and all that, and yada yada. It’s like okay though, we all make impulse purchases. Her reaching out to the community though isn’t, and shouldn’t, be a bad thing or something to make fun of her over though. Not everyone wants to go on a solo journey of discovery, some people want to engage the community and be a part of it, want to learn from it, grow within it. That’s something that always frustrated me greatly when the phrase “google it” was so common. Like dude, I asked you because I wanted to learn from you, my friend, my fellow human being.

The amount of dumb mistakes and things I did during my journey learning 3d printing. I can only imagine how it would have been, how discouraging it would have been, had there been someone talking to me the way I see some of these “gatekeeper” types talk to new users.

Actually, I do know how it can go. When I was originally learning to do graphics, I was trying to mimic an FX shot of a jet flyby using a miniature and a green screen. My mother came in, asked what I was doing. I explained. She said I was stupid, and what I was doing was stupid, and then walked out.

That moment made it difficult for a long time to open up. Even these days, I tend to keep things under wraps until they’re ready enough because of the lingering damage that comment left. People making disparaging comments towards new users, it’s the same kind of damage flinging at people. At a moment when they’re excited, opening themselves up to something new, and they’re just getting trashed on.

I don’t want people to have to deal with the frustrations I’ve dealt with for years with DIY and budget 3d printers. I want to see people have the ease and fun that I commonly experience now days. I think people getting into the hobby now days are lucky and rich with awesome choices that make the whole experience much more approachable.

I love the booming and growing consumer side of the market. Like a lot of folks in that segment may not be as technically minded, but they’re still having a blast. They’re getting the same joy I get. To make something from seemingly nothing. They may not be out their modeling and engineering their own models, but they’re still having a blast.

3D Printing doesn’t have to be niche. We don’t have to keep it niche. We should open this world, this hobby, up to everyone, regardless of their skill level, their desire to tinker, or be a cad power user.

Like damn dude. Even if you’re just a mid 20s something and you want a printer just to print silk pla flexi dragons, do it, go for it, and if you need support and I see it, I’ll freakin’ help ya. If you don’t understand the purge line needs to be removed, I don’t care. I’ll tell you to remove it, and carry on. 3D Printing is awesome, and I think it’s awesome seeing others getting into it, enjoying it, discovering it, in all their own ways.

Anyway, I need to to stop slacking and get back to Fusion.

130 Likes

Great post! :heart:

I would just like to add the following: Personally, I rarely see gatekeeping on this forum. We should also praise the moderators, who are doing a great job. I know of very few forums that are so beginner-friendly like this one.

  • Just a quick thank you to all the moderators. No, this isn’t just flattery, I mean it sincerely. You guys keep this place running. :heart:

It’s nothing like Reddit, which practises real gatekeeping in my opinion and unfortunately often mixed with incorrect information. Here, however, I see it extremely rarely.

This is one of the few forums where I personally feel comfortable and also enjoy giving newbies tips. Alternatives like Reddit? Never again, it’s just stressful.

Disclaimer: This is my personal opinion, not fact. I have only mentioned Reddit as one example among many; the same applies to other platforms.

32 Likes

Unfortunately this type of behavior is common across most subject areas. It’s an odd human condition where people want to feel superior to others; that usually ends up as putting others down. This kind of behavior tends to just make me mad and frustrated; so I tend to stay away from most forums and groups.

I’ve managed to get 3 of my coworkers into 3D printing. I’ve been happy to push the subject due to how many wonderful machines there are out there now and how much simpler the whole process has become. They are starting out light years ahead of where I started and so it can be very frustrating to try to explain issues they encounter without them having the same foundational knowledge I have. So to a degree I can understand why some are quick to dismiss new users; I just wish they move on instead of engaging them in a negative way.

This forum is almost the only one I actively follow. There seems to be very little toxic behavior aimed at new users, though I can’t say the same about other certain sensitive subjects :roll_eyes:. I personally enjoy helping out users when I have some free time and I see many of the same forum users doing the same. So I think we have a pretty healthy new user environment here.

22 Likes

Yeah. There’s been some moments where the forums have been a little more turbulent, but for the most part they’ve been pretty nice. We do live within a little bit of a bubble though. There’s a certain crowd to this forum.

Which makes it funny posting my rant to here because like well, I’m not really calling anyone out here. I just wanted a spot to rant though without getting into the fray. I don’t need to be starting arguments on Reddit, ha.

I can understand how some can get tired of newbie fatigue though. There’s a reason things like have you washed your plate became a stock response, like IT’s have you turned it off and on again (which is still an incredible valid first troubleshooting step).

I just also know what it’s like to be a complete noob, and ask stupid questions that should have been obvious, and yeah, in hindsight, they were. So, ahh.

I got my best friend to finally give in and take on 3d printing. It is frustrating at times trying to help him with certain things. Helping him sometimes makes me realize too the things I don’t fully know. I’ve found myself a few times saying something to the extent of… in theory this should work. I can respect that he doesn’t want to get stuck down the rabbit holes that is tinkering with 3d printing, though. We both come from industries that brutally over worked us, so to be able to just do something simply. Ahh, it’s so nice.

Same. Most of my interacting with other 3d peeps happens here. I think there’s a pretty good crowd here.I know it’s kind of like the company forum, but it’s the difference between drinking at an Apple Bee’s and your local bar, I guess. Reddit being the Apple Bee’s. Like it can be fun, but you don’t usually get a real community or regulars the way the local bar might. This community does remind me some of my 20s at the bar I use to frequent with friends. Like it had it’s whole cast of regulars. Some I was friends with, some I knew in passing from being there, and some I liked a little less, but we were all kind of part of the same scene.

:thinking: Makes me consider. We need a pinned thread or guide like “So you decided 3d printing was a good idea” and just cover all the basics. This is a plate, clean it, this is a purge line, remove it, this is a tree support, don’t eat it, it’s not an actual tree and you’re not a beaver.

5 Likes

In terms of information, I think the biggest mistake Bambu made was not drawing more attention to the wiki. More precisely, Bambu’s biggest mistake was failing to integrate the wiki into the mobile app (or Bambu Studio). The wiki is pure gold, whether you’re a beginner or an expert.

I mean, there’s already a separate page with pictures and videos showing how to clean the print plate. Some users may be just too lazy to look it up, but I often hear people asking, ‘Where can I find this information? There’s a wiki?’

What’s more, the Bambu Academy was a really good move and something that Bambu did really well. I did it for fun, including the beginner questions, and they were really well put together.

10 Likes

To your point, I keep forgetting the wiki exist and is full of great info! Ha. They’ve done a lot of great videos too.

One thing I think would be cool, but maybe a little bit of a romanticized idea, is if the printers included a full color illustrated guide book. Or if they produced and sold that alongside the printers, targeted at the new users. I have a book for sewing, that is kind of like that.

3 Likes

The best part is when you know too much and find yourself reading topics where the answers are incorrect or off-topic (but designed to look convincing) :joy: Imagine I consider the glue usage as the smallpox to eradicate :joy: I think I could stand any debate about this. The real grinders are those who see it through, sticking with it for the long run and right to the finish – printing spacers for sewer pipes, it’s no big deal if the bottom has a halo effect. :joy:

1 Like

The problem is that there are a lot of people out there who won’t make the effort to solve a problem on their own, their first recourse is to ask. And for beginners, the questions are generally very basic and easily answered with a small effort using Google. Or AI that makes the searches trivially easy (you can even show a picture of a 3D printing defect to some AIs and they will tell you what’s probably wrong). I would bet that 99% of the newbie questions, if typed in to an AI completely unedited, would get the same or better answers in less time than a forum post.

And there are always a few newbies who ask basic questions and then argue with the answers.

One of the forums I belong to is heavily policed for this behavior. Newbie forum member asks a basic question, a moderator will advise him to search for his answer before posting to ask for an answer. Newbie starts to argue with a long-term member with well established credentials, a moderator will jump on that behavior, too.

5 Likes

A FEW?? This seems to happen a lot lately:

New member: Nothing sticks to my plate in this one spot. It’s crazy, if you look at it it’s almost shaped like a finger print.

Long time member: You need to wash your build plate (paragraph about unscented dish soap)

Long time member #2: Yep, dirty build plate (another paragraph about unscented dish soap)

New member: Nah, I just got it from Goodwill, I doubt it’s dirty. I’m going to take the main board out and dip it in linseed oil.

8 Likes

Does that work? :slight_smile:

4 Likes

I have only run into a few cases of gatekeeping-like behavior here. There was one time I said I hope to see the 3D printing user base growing into 10 times the current size in 3 years and some said they didn’t want to see 3D printing going that big.

Occasionally there are talks of the need to know how to this and how to do that or how a certain printer shouldn’t be the first printer. I think that’s because majority of the users who are active on this forum come from older printers and are still adjusting to the new reality that some knowhows are no longer the prerequisite for the use and enjoyment of 3D printing.

But I am not consistently online so maybe I missed some.

1 Like

No normal people would attack newbies.

That is, until the newbie come up with sentences like “I’ve been an aerospace engineer working for Lockheed or NASA for 30+ YEARS”

5 Likes

To be fair, I have seen that kind of declaration from both the old and the new users.

4 Likes

Don’t say that, I’ve seen it a hundred times before. It doesn’t matter if it’s a newbie or “pro”. First, there’s a long-winded wall of text description of how much of an expert the person is. Then there are the comment based on photos, for example:

“Hey, you forgot the screws! It won’t work without them.”

The response like a novel - hundreds of words: “Yeah, that was on purpose! I unscrewed them! Bambu’s designs are just not up to scratch. It’s a pretty bad company really! And I would never have designed such a product! The screws do not serve any purpose! Worst company ever, I want a refund! I’ve been working in this field for a hundred years!”

Forum response: “Dude, the screws that hold it together are still missing!”

__________

Of course, in this context, you can also replace screws with all kinds of other things. I just used “screws” as an example.

4 Likes

Hence, gatekeeping.

25252525

2 Likes

What’s the TLDR? Welcome to the internet.

2 Likes

I consider myself a pretty friendly guy…but I routinely and aggressively attack people who pull that stunt. I started with an Anet A8 in 2018, and hated every second of designing around the printer instead of just designing.

I have no issues with tinkerer’s and OS peeps who are chill, they paved the road for modern printers… but the edgy, know-it-alls that took all the advice and help they could and give nothing but sarcasm and toxicity back - reaaaaaally push my buttons.

It’s just a case of their knowledge of finishing a half done printer becoming obsolete, and they know it. Instead of being happy for other’s, they are out there spilling their bile and trying to sell their modded ender 3s and mk3s for 500 euros. They’re yesterday’s news.

2 Likes

FYI, name has nothing to do with newbies.
Just sayin.

2 Likes

Reminds me of how Reddit users responded when a beginner asked a question that could be easily searched. No matter what the question was: ‘Dry your filament.’ - alternatively “wash the plate”

  • How do I turn off the printer? - ‘Dry your filament.’
  • Can I use nozzles from other manufacturers? - ‘Dry your filament.’

Admittedly, I didn’t think it was the right thing to do, because I see that as a form of gatekeeping, but it was hilarious nevertheless. :sweat_smile:

2 Likes

I think that the saying “If you don’t have anything nice to say don’t say anything at all” is mostly unknown on the internet. I guess there would be a significant less posted if we all remembered there was a person on the other side.

All the same though, I do kind of wish I could act as a gatekeeper when it comes to the constant filler content like memes, “I finally bought X and it is as good as you say” and “I don’t like brand X” posts. I find it kind of funny that most forums I browse constantly upvote and positively respond to the same post after post, but ignore or complain about actual posts that require engagement. I realize though if I remove these posts I don’t leave a lot for people to engage with though, and even fewer posts I like will ever be found.

I do wish I felt more confident in being able to answer people’s questions. I almost never do because I am so worried I am going to give the dry your filament or wash your plates in exactly the wrong way.

1 Like