H2D Part cooling fan error

Bambu Lab H2D
1

Can anyone help with an error im seeing with my H2D?

When printing, I’m getting messages in Bambu Studio and on the H2D display reporting that the fan speed is too slow or has stopped.

I assume the part cooling fan is the one on the back of the extruder, its running according to my finger end when I stuck it in there.

Also, in Bambu studio, it shows that the part cooling fan is toggled off. Toggling it on makes no difference but if I toggle it off again, I can hear that the fan stops and restarts a few seconds later.

Any advice would be great.
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part
part910×135 16.9 KB

2

Same thing happens with my P1S if the fan connector is not properly plugged in. I would recheck the connections.

3

Thanks, I’ll give that a go

4

I’m still seeing the same error. I’m currently dealing with Bambu support to resolve the issue.

5

For anyone else with similar issues, the part cooling fan has been replaced and the issue is fixed.

1 Like
6

Hi there @fowler897,

I just received my H2D and I’m encountering the same issue. I even tried reseating the connector with no luck.

How did you manage to get a replacement fan?

7

Support Ticket Link

8

Added support ticket link for you

9

Thanks, I just opened a ticket. It’s really unfortunate that I have to go through this in day 1!

1 Like
10

You’re welcome! Yeah, it’s a bummer when new stuff has issues but the good news the 3D printer comes with a warranty.

They must have a bad batch :confused:

11

Heu @cerahmed

yeah raise a support ticket, I sent the a couple of videos showing the fan working and of how it was running at full speed regardless of what I did with the speed settings. Process took just over a week before the replacement was delivered.

Good luck!

12

Thanks man. I’ve already raised a ticket and still didn’t get any reponse. It seems it will indeed take some time for the issue to get resolved.
I’m planning to purchase a replacement myself, but couldn’t find it in the spare parts in the store.

13

Hello,
Since this afternoon, the same problem has appeared for no apparent reason after 80 hours of printing. I’ve opened a ticket.
I’m waiting for their response and will keep you posted.