Frequently Asked Questions
Can H2D be upgraded to H2D Laser Edition?
Yes, we plan to launch a laser upgrade kit for the non-laser version of H2D, expected to be released in June. This kit will include installation instructional videos to assist users. However, note that the upgrade kit features an external air pump, which differs from the built-in air pump of the full combo. The external pump must be installed separately and connected via an air tube. The H2D Laser Full Combo includes built-in air and pipe systems, a pre-installed BirdsEye camera, laser-protected doors, and a laser module with accessories like a cutting module, smoke exhaust pipe, adapter, and emergency stop button.
Are the left and right hotends identical?
Yes, both hotends are identical in structure and materials, allowing them to be used interchangeably.
What is the maximum number of AMS 2 Pro and AMS HT units that the H2D supports? How many colors can it print at most?
The H2D supports up to 4 AMS 2 Pro and 8 AMS HT units, totaling 12 units with 24 slots. Since the H2D is a dual-hotend printer, it can theoretically support up to 25 colors if all AMS units are connected to one hotend while the other hotend uses an external spool holder.
Is H2D compatible with the first-generation AMS?
Yes, the first-generation AMS is fully plug-and-play compatible with H2D for multi-color printing but does not support AMS drying. However, due to differences in the feeding mechanism and buffering structure, the H2D does not support the AMS Lite.
What are the two 4-pin ports on the back of the printer used for?
These ports are reserved for future expansion accessories. For example, one of them can be used to connect an external air pump when upgrading a non-laser version of the printer to a laser version.
Can I use the A1 series hotend on the H2D? Can H2D hotends be used on A1 series printers?
While similar, H2D hotends are specifically designed for optimal compatibility with H2D printers. They support a higher maximum volumetric flow rate, lower clogging risk, more precise nozzle offset calibration, and automatic hotend type recognition via the live camera. Using an A1 hotend on an H2D printer is not recommended. However, H2D hotends can be used on A1 printers if paired with the H2D hotend silicone sock.
What are the differences between the 10W and 40W laser modules?
Both modules use blue light lasers and can process materials like wood, rubber, metal sheets, leather, dark acrylic, and stone. Differences include:
- Cutting Thickness (Basswood Plywood): 10W (5mm) vs. 40W (15mm)
- Engraving Speed (Basswood Plywood): 10W (400mm/s) vs. 40W (1000mm/s)
- Processing Area: 10W (310mm x 270mm, max height 280mm) vs. 40W (310mm x 250mm, max height 265mm)
Is a USB included as standard? What functions are affected without a USB?
No, a USB is not included. The printer has built-in storage for printing, but without a USB, the following functions are affected:
- No recording or time-lapse photography.
- Printing cannot be initiated via LAN.
- Print files cannot be stored through the studio.
- Log files cannot be exported.
USB Requirements: USB 2.0 or higher, minimum write speed 10MB/s, FAT32/exFAT format. The printer supports only one USB at a time.
Why can’t I freely select a hotend for printing built-in files?
The hotend used for printing is determined during slicing. Built-in models are pre-sliced for the right hotend, so selection cannot be changed on the printer screen. However, in Bambu Studio, users can choose the left or right hotend when slicing their files. For specific filaments like TPU and PPS/PPA-CF, recommended hotends should be used. For more details, refer to the H2D Wiki.