H2D strange crackling and whirling noises when idle

Hey there guys,

My H2D seems to have just started doing this. Whenever it is powered on, there is an electrical crackling/ whirling noise coming from the back. I can confirm there are no fans running. Oddly, when I move the printhead manually, the noise either increases or decreases. Is anyone else having this issue or something similar they might be able to share? I’ve put in a ticket, but honestly I’m terrified as this is less than a month old. Any ideas? Should I be worried about this?

See video:

There are many potential sources of noise in machines like this. I’d recommend first checking that all screws are properly tightened, the belts are correctly tensioned, and that no components are loosely mounted. That way, you can rule out the most common beginner-level issues.

Stepper motors can make noise try running the print calibration and see what happens.

Do you complain about the whistling ?
This sounds for me like the chopper frequency of the stepper motor.
Try to move X / Y / Z separately to find which motor causes that noise.
May be Bambulab will change the motor

Yup, only the X.Y. Not the Z.

If a winding in the stepper motor is not completely tight or is potted, the chopper frequency can generate noise. However, this should not be critical.

I have the same issue. Brand new H2D with some streaks as well when the nozzle moves on the Y axe :roll_eyes:

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You can apply lubricating oil to the rods. For machines experiencing belt noise near the pulley edges, Bambu Lab recommends applying a small amount of grease to the top and bottom edges of the belt we used candle wax in the old days on belt edges.

Step12. Clean and lubricate the Y-axis linear rod

Same noise? And gets worse/better when you move the head?

This seems more like an electrical issue.

Thank you for suggesting this. I cleaned the pulley with a little alcohol wipe, and it looks like the noise has been reduced. It sounds weird to me to use grease on the pulley, so I’m also waiting for the official answer from Bambo regarding the ticket I opened.

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The sound is noticeable only when I move the head from right to left :upside_down_face:

I’ve have never used grease on belt edge just a thin layer of wax or silicone rubber lubricant on other 3D printer belt edge.

You can hear the sound even when the printer is turned off and moved by hand ?

Try placing a piece of hose to your ear to help locate the loudest point and narrow down the source of the noise.

Note:

This is the Bambu post I mentioned to you earlier.

SupportAssistantBambu Lab Employee

Mar 2024

The squeaking sound can be caused by the belt touching the inside flanges of the idler

A solution to this problem is to add a very small amount of grease on the top and bottom sides of the belt, or on the side flanges of the idlers.

This will eliminate any squeaking noise.

But make sure not to add grease on the teeth of the belt, as it can generate belt skips.

Thank you for posting this, 3D Tech.
I think I will avoid lubricating the pulleys for now since the printer is new, and it’s possible that the problem will not affect the printer itself. Still, after cleaning the pulleys, the squeak was slightly reduced, even though it’s still there.
I also found the printing quality amazing, so I want to report the problem to Bambo Lab.

I should probably be more worried about the AMS2 since it doesn’t load filaments properly. It tries and retries many times for each of the four colours.

I have cardboard filaments from Creality, so I printed the cardboard spool adapter, but it still has bed results.

They might send you new belts, but let’s hope the belts alignment is correct if that’s where the noise is originating from.

Make sure the long PTFE tube on the AMS is properly bent; if it’s not curved correctly, it could cause issues. Also, double-check that the tube is fully inserted into the rear buffer. You should be able to see the tube through the small square hole on the buffer inside the printer.

Yeah, the AMS 2 can be a bit tricky when using cardboard spools, even with rings added. Adding some weight to the center of the spool can help sometimes, or you might try printing the rings with fuzzy skin.

I haven’t tried this myself, but some users apply black electrical tape to specific cardboard spools that were causing problems, which helps them work with the Gen 1 AMS. However, it’s best to avoid drying them, as that can result in a sticky mess.

Hope you’re able to figure it out let us know what you come up with!