I also went through the internal debate and opted for the H2S at launch. I also considered waiting for the H2C but I didn’t want to wait and thought I could always upgrade the S to C.
Having bought the S on the basis I didn’t think I needed 2 print heads I started finding it was so much better to use PETG to for the support interface on PLA and vice versa, I also discovered that this adds a huge amount of time if a model has a complex enough shape that support is needed on many different layers.
When the upgrade kit came out and I realised none of my build plates were going to be usable I was conflicted. I also worried about the warranty situation if I had a problem after doing the upgrade. So in the end I bought an H2C rather than upgrade the S.
I often use both nozzles to either reduce time of a multicolour model or to have one as support filament. Having the Vortek cuts down the filament waste hugely and with the PTFE routing re-jigged for shortest run the filament swaps (beyond 2 filaments) are much faster.
But I also have situations where the larger build area makes me use the H2S in preference.
Often I have projects that need multiple plates printed, either identical copies or different components. I find it great to have 3 printers (including my first buy of an A1).
It’s easy to get concerned by others posting problems but I think the vast majority of owners don’t have big problems (they of course don’t need to ask for help so most will not ever post here).
I’ve disassembled the toolheads on both H2S and H2C to deal with filament jams (once each) the wiki articles are excellent at guiding repair processes and many spares are available.
I didn’t think I’d even need an AMS when I started but now i often use multiple colours.
If you want bigger build volume then it’s worth carefully assessing if the H2D (or H2C) are big enough for you. It depends on your use case. For example people printing cosplay helmets, large SciFi droids etc seem to really love the H2S as the best volume but also the H2C for multicolour.
If someone broke in and stole both my H2 machines I would definitely buy an H2S and an H2C to replace them
On the other hand if you can live without the ultimate (Bambu anyway) build volume and you are confident your multicolour printing is going to be (and stay) extremely rare then the H2D might be right for you.