My “Official Filaments” just arrived so I installed the top mount for the AMS light and then loaded up the 4 PETG spools. The first problem was that the AMS lite isn’t recognizing the Gray PETG and when I try to manually edit it, Gray isn’t an option. Thats still not solved, but not why I’m here.
When I went to load the filament from the 1st spool, it gets down just after the “Cut Filament” step and goes to move the head over the build platform. It slides over along the X axis and then runs into the edge of the platform and makes a LOT of noise as it just keeps banging and trying and banging and trying. At first I didn’t see what was happening so tried again. That noise… so horrible I might have PTSD. There isn’t a way for me to cancel the operation, just to retry.
I went to the Bambu Studio app and had it start a calibration since that would kick it out of load filament mode. The problem happens there as well. I can’t click the Home button or raise the extruder from the app, it just stares at me.
So, I’m trying to post a ticket and it wants a photo or video and I haven’t done that yet. I figured I’d check here since I’ll likely get an answer faster anyway.
Is there a reason it gets too low? Is there a way to fix that?
Thanks in advance!
Edit: After restarting the printer to get a video, the AMS lite recognizes all 4 spools, so that problem is fixed.