I cannot find the privacy policy as the links don’t work. Website states last update 2 days ago and yet still shoes 2024 in the footer. But going by the comments what they did was creating a service to take your designs and sell them and ask you to pay for it?
Service itself is a prediction and improvement.
If they predict the print like the weather services, good luck to you. There’s a all bunch of external factors that software cannot see.
And if you break your printer because you used the service you paid for… tuff
All sounds like a good investment, especially for the home user… I’m in. ← sarcasm
I do not think that Helio is actually “in” Studio. It looks like Bambu created a way to add plugins/extensions to Studio, but currently Helio is the only extension available. It does nothing unless you enable it.
Microsoft has done shady things; half the world still uses their products.
Meta’s track record? Worse—and people still log in daily.
Apple? Not exactly saintly either, yet their devices are everywhere.
So where are you going with this?
No one is forcing you to use Helio. Last I checked, the Install button is optional. If you’ve seen mandatory installs or lock-in, that’s a serious claim—show evidence. Otherwise, “I don’t like it” ≠ “no one should use it.” Use it or don’t; just don’t confuse a personal preference with a universal rule.
What I can agree on regarding Helio is that it isn’t for everyone, even if it were priced lower. I’ve optimized a few models that did come out tougher than my original settings, but it doesn’t calibrate your filament or change temperatures—so a poorly tuned baseline won’t be rescued by any software.
They might consider making it an optional install rather than having it active at startup. As a comparison, think of Fusion 360’s Electronics workspace: it ships as a module even if you never use it, and you can’t uninstall it either.
I’m not intimately familiar with chinese tech business, but I suspect that Bambu’s software engineers are surely on salary there, they get paid no matter the current corpo directive or the quality and quantity of their deliverables. I’m not sure the point you’re trying to make. They (the businesslizards) chose to integrate helio (and in general add what can be described as a vector for more microtransactions as a storefront) during a time that they should have dedicated support to their newly released hardware platform (my opinion). Remind me how those support interface layers and prime tower spaghettis goin on the H2D? lol
To be honnest and without testing, Helio services looks likeAI overpriced slop, it wont make a difference for the typical BBL user for sure, but it also wont be a good solution for commercials, as their privacy politics … are just not private at all lol. They just can sell and use all the personal data, included 3d models and projects imported in Bambu Studio. Not really pro when you make pay 999US$ for their pro subscription.
Just another AI service to make investors happy.
I may lost few social credits by criticizing a chinese company and questionable
privacy politics
You just have a look of their presentation to see that their AI is so optimized that it can add you fingers lol
As I said, it’s undeniably overpriced. It does work, but not well enough to justify the cost of a single optimization. I use their cloud service, so whether the risk lies there or with Helio makes little practical difference. If someone were to steal my models, I can only hope they put them to good use in their next personal transporter.
