Yes, because the plate was there to stop it flying out, it dragged along the plate for a while before it finally overcame the pressure of the bed springs.
And just to clarify, im not here for sympathy (although I appreciate it) and not to rip on bambu. I love my H2D and all the other bambu printers I owned before, they have earned my confidence with innovations and reliability over more then 10k hours of printings… I am just curious how support will handle my plate, since its aftermarket.