HOTEND without mounting holes

Bambu Lab P1 Series
1

I received a P1P in October, 2023 and needed to switch out the original hotend the other day for the spare supplied with the printer.

I removed the original hotend and opened the box with the spare Hotend and was surprised to see a Hotend WITH NO MOUNTING HOLES!

I opened up a Support Ticket on 2/15/24 and received this reply from Bambu Labs on 2/19/24:
Hi Robert，

Apologize for any inconvenience caused!
I have submitted a replacement request for you just now^^ And a new Spare Hotend will be sent to you soon. Please kindly have a wait.
Thank you for your patience and understanding!

Best Regards,
Sandy
Bambulab Support Team

Bambu Labs followed up on 2/20/24 with this:
Dear Customer,
We are pleased to inform you that your replacement is currently being shipped.
You can easily track your shipment by clicking on this link: (REDACTED).
It may take 1-3 days for the logistics company to update the tracking number.
We appreciate your patience and understanding in the event of any delays.
Thank you for choosing us, and we wish you a fantastic day.

Best regards,
Bambulab Support Team

I am pleased with the way Bambu Labs handled this issue especially considering this transpired in the middle of the Chinese New Year.

HOTEND
HOTEND1200×1600 380 KB

4 Likes
2

Glad you included the picture, I was having a hard time believing it LOL. Your old nozzle looks like what I just did to one of mine earlier in the week and bent it, but thankfully my spare wasn’t missing the mounting holes. Would be a pain to try to put new holes in the spare without a drill press, but might be fun to try.

1 Like
3

I checked the hole size with a digital caliper and it measures 3.2mm. I placed a 1/8" drill bit in the hole and it slides freely through the hole. The 1/8" bit is probably a sufficient size so I plan on using the damaged Hotend as a template on the holeless Hotend and secure them in a drill press vice and use my drill press to drill the holes. I’m assuming the slight hole diameter discrepancy won’t impact the alignment of the Hotend in the print head.