I ordered my P1P on the 10th. It is 10pm on the 19th. It still hasnt shipped. Ordered something else on the 12th. That shipped. Contacted support on the 14th. Heard back on the 16th with a reply that summarized said “we see your ticket, we will get to you eventually”. It says if theres no response in 3 days check spam folder. Nothing there. So far most the people i talked to said they got theirs within 8 days of ordering. Some had theirs shipped the very next day. Im just curious is this normal Bambu shipping and response time behavior?
It’s not generally normal. Do remember it’s right before Christmas which I guess would be their busiest time of year. Also they just has a big Black Friday sale so stock is already probably pretty low. Be patience, there isn’t much else you can do.
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I can be patient no problem. It’s just weird a few others friends near me ordered the P1P after I did already got theirs and that Bambu states it should take 3 days to hear back from support but I’m on day 6. And if shipments take longer than expected they will reach out and notify. Says 3-5 days. I’m on day 10 and haven’t heard anything. I’m just curious if this is normal. Doesn’t seem like it’s though.