I am Blocked, points are deducted and I receive no points for a week

Last night, after redeeming points for a gift cardfor the very first time, I received a message saying that my account is temporarily blocked, with points deducted from my account, and that I can’t earn any new points for downloads, boosts, etc., for a week.

The reason given was that I supposedly engaged in activities deemed unfair for accumulating points, though I genuinely can’t think of anything I’ve done wrong.
About half a year ago, three friends and I, each purchased a P1S printer within a week, and we’ve all been enjoying working with them. A friend and I also create designs that we publish here, though most don’t gain much traction—probably because I’m still learning and improving as a designer. I even posted here once about the challenges I face in getting visibility on MakerWorld.

So now, I’ve been penalized in three ways:

  • A temporary block
  • Points deducted
  • No new points for a week

The only possible reason I can think of for these penalties is that my friends (three of them) like my models and occasionally download and print them. Or, alternatively, that I download my own models from my other computer, though this is always from the same account. I design my models on a laptop in the living room and print them from a computer in the attic.

Another possible reason could be that there are two MakerWorld accounts registered at my address (same IP) since my wife also has one for her 3D printer. We don’t interact with each other’s accounts out of principle, but since we share an IP address, I mentioned her account in my appeal. They will not find likes between our accounts, maybe just one or two downloads since she printed one of my models once.

I can understand if MakerWorld finds it unusual that there are two accounts at one address, but these accounts don’t interact. And it would be odd to prohibit my 3 friends from liking or printing my models, right? After all, many people share their models on social media and encourage others to print them, which seems more prone to misuse than my friends simply enjoying and supporting my work.

I’ve appealed the decision, though I haven’t received a response yet. But be cautious if you’re in a similar situation—MakerWorld can take points, issue temporary blocks, and suspend points earning, even if you feel you haven’t done anything wrong and are entirely unaware of any issue.

And one more odd thing… according to MakerWorld’s community guidelines, a block should only happen after repeated warnings for attempting to earn points in unapproved ways (see guideline 10). I’ve never received a warning, a reprimand, or anything of the sort, yet here I am, feeling a bit like I’m in the Bambu jail without a lawyer and unaware of the reason they locked me up.

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From the outside, these situations can appear to make you look like a point farmer.

It is possible you are entirely innocent and this isn’t your intention, but, from the perspective of those trying to make sure all accounts are on the up and up, it shouts concerning.

Two different printers in the same family on different IPs is strange in my opinion, especially as you are husband and wife. Again, possibly entirely innocent, yet, shouts concerning. I can think of many benefits of having them on the same account and only one for separation.

I’m not sure you will be given a reprieve, pure because it looks suspicious.

It would take a lot of downloads from your friends to trigger an issue. I have friends made here that print my stuff often and I do the same, yet, nothing is triggered.

These two are not the same. If 3 accounts are constantly downloading each thing you create rather than random people downloading some things you print appear differently.

Again, I have no idea what your numbers are, but, they don’t jump in for small numbers.

I’m hoping you are innocent, but, if your friends are constantly downloading your models, they may be the reason for your issues as they may be the reason for your download counts and that shouts point farming.

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Hi, MalcTheOracle, thanks for your reply.

First of all, My wifes computer and printer are on the same network. We share the same IP address given by the Internet Company. Her printer is a Creality, but she has a MakerWorld account. Yet, we do not interact with each other. She doesn’t like or download my things and she doesn’t upload things herself, so there is nothing I can like or download from her. She has her own computer and printer, in her GirlCave, Like I have my computer and a whole bunch of printers in my ManCave.

For the numbers, the account I have is half a year old, and most of the points I gained were from making an account profile, filling in some details about myself, uploading profiles for my makes, etc. I have 25 models online, and only 104 downloads at all, and 29 prints. I received 120 likes and 11 boosts.

Overall, only 3 of my models gain a bit of attention, with multiple downloads. Most of my models just have 0, sometimes 1 or 2 downloads.

I’ve done a quick calculation and correct me if I’m wrong, but judging from your numbers you ought to have around 410 points: 185 from completing profile and tasks, 3 for 1 rated print profile, 90 for model prints&downloads and 132 for boosts. That wouldn’t be enough for a giftcard which goes for 524 on eurozone, unless you’ve got some extra 114+ points or I’m totally off with my maths(which is quite likely)?

Anyway - I remember several months ago on fb or some other shitial network one user was describing situation where he and his buddy boosted each other’s models and got both accounts banned in manner of weeks. Maybe Bambu detected similar patters on your account? Or maybe some other pattern of actions on your account seemed to match other known point manipulation techniques and you’ve got hit?

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Hi Johnny_Bit,

Thanks for your reply.
I correct you :slight_smile:
Most of the points you are not seeing, I got from reviewing profiles of models that I printed via MakerWorld.

As for boosting. Sure my friends boosted my models. They get free boosts every month, and if you can give them to someone you know, or to someone you don’t know… Well, some people give them to someone they know.

Then again, Can I forbid my friends to boost some of my designs, or to download and print them?
(You do have to know they also PRINT some of my designs, and my prints are hanging in their ears or standing on their desks).







@3d-PrintCreator , I’m in the same boat. :pensive: I’ve created a ticket for an appeal… will see how they answer.

But my account “has been banned from redeeming account points for 1 week due to points violations.”. That sounds like I’m only not able to redeem points in the points shop. But I can further collect points from other user printing my models or rating prints of other users models!?

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Yeah. It’s terribly sad. I really don’t know what I did wrong here.
I uploaded how I got my points here as well… Everyone can see I am not a point farming profile.
Most points I had were from completing tasks on Makerworld, for print profiles I made that were rated, and for prints that I made from models that I downloaded via MakerWorld and then rated and photographed.
I only received a little bit of points from my models, and that’s all legit.

It’s making me mad. I spent so much time designing, uploading, photographing, reviewing, etc, all because I like this hobby, and then they do this. This is for sure the way to make people leave their platform.

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I stand corrected! Indeed, there’s up to 50 points/month for rating and then there’s points for boosting others, so indeed if you’ve been on MW for at least 2 montsh and rated & boosted enough then there’s enough points there :slight_smile: (no need for screenshots of points, I believe you, I simply forgot about those points)

I think that might be the case then. It’s a repeated behaviour that is not dissimilar from point-farming. If you know the people and they know you and you even meet sometime - the better way is to give in-person rather than giving out virtual points. Hell - i don’t even “like” the memes my friend posts, I just buy him a beer when he posts spicy one once in a while :wink:

So - I’d reserve virtual points for virtual people. For real people - it’s better to thank in-person.

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I don’t think they know who your friends are, I think it must be the wife thing, it’s good to blame the wife.

But it ain’t right and you said it has happened infrequently, at most twice? I believe if you explain this to support they will rectify the situation but I have been wrong before.

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I completely agree with you about virtual points—I’d much rather share a beer with someone (and get one in return) than deal with all that virtual stuff.

But I think 95% of the people who are popular on MakerWorld have friends or followers on other social media. When they post about something they’ve made, their followers click through, check it out, and maybe download it to print, like it, or even boost it.

That’s the same for me; I just don’t have a big following yet. But hey, I’ve only been on MakerWorld for half a year, so I’m getting there!

Well, blaming the wife is most of the times giving me headaches.

That said, her account and my account are two totally separate things, and online we don’t interact with each other. We don’t give likes, downloads or that kind of things. So, the only thing we share is the same IP adres, but all the rest is different. Our computers and printers are not even in the same room.

And, I have never before had a complaint about something like this from MakerWorld. What I said is that following their community guidelines, you must have had a warning before they block you. I have never had a warning, yet I am temporarily blocked, they stole my points, and they don’t let me earn points for the next coming week.

And still… I don’t know what I did wrong !!!

Yeah, it’s messed up and I hope they fix it for you quickly because I feel you, designers put in a lot of effort here to lift the brand up, they deserve professional support.

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Perhaps, butt then the spread is wider and across wider spectrum of users, so if you have 3 people that only boost you - that seems off by MW rules, but if you have dozens of people who might boost you or someone else and get the same amount of boosts then that’s fine.

Hey, mee too! I’ve bought my printer in June and released my 1st “model” using keychain maker couple weeks later :slight_smile:

Thy the same with your friends maybe? I mean - that’s the thing Malc and I point out as possible reasons. Try instead posting on your social media, so it’s not the same people and such… I know it suck but try to put yourself in the shoes of somebody trying to detect point-farming. I know you’re not doing it, but from the outside - doesn’t that look similar?

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Ehh… The thing is. I post my makes on social media. The same social media my friends are on (Facebook, Instagram). They see my posts, sometimes (not all the times) they like it, and sometimes they print it.

This is not an agreement, these are people with the same interests as I have, and I think that’s why we became friends. Is it now my task to stop them from following my whereabouts? To stop them from printing my earrings, even if they like them.

And, more importantly, The points a gathered, I got from 3 models out of 25 I have online. It’s not like these 3 models took off because of my 3 friends.
All other points I have, I gathered via printing things, and reviewing the profiles, including pictures and a description.

I don’t think it’d be as understandable if they find it unusual. I guess some might, however. I mean, my father has his own Bambu printer and moved in with me recently. So, there’s just any number of reasons why family members might have their own accounts separate from each other, and those reasons are perfectly valid.

I purposefully refrain from interacting with my father and his account on makerworld or elsewhere. It feels like self dealing in a way. It shouldn’t. Our friends and family, we should be able to support each other; the systems within can’t always see those connections though, so I guess I can see how it could be seen as point manipulation. Especially like if someone and a group of their friends are boosting each other back and forth.

So, I support my father by going down and telling him how cool his models look. :stuck_out_tongue:

I guess it’s basically a long winded way to say, I agree with this! Ha. For better or worse, Makerworld is a platform with which some level of profit could be had, so the rules of engagement are a little different.

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@3d-PrintCreator and @print.in.3d, ask for a manual review. It worked for me.

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Yes, I got my points back today. :slightly_smiling_face:

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