You are absolutely right to be upset.
Taking all the points instead of just the extra 25% is most likely so people don’t “just wing it”. Personally I find removing all points harsh but I would understand giving 75% of the points instead of the 125% (so substracting the ‘gain’)
- Why not use your own print pictures?
- What do you mean with “wrong printer”?
- When did you join with these models, when did you first put in a ticket to remove them from the program and when did they actually remove them?
- You should be able to reinstate this with a ticket
They seem to be a bit subjective indeed with reports, I also tried to report some stolen (remixed) models but it didn’t work while other models have been taken down that weren’t infringing.
But most importantly, did you actually try to exit the program beforehand?
And don’t let it get you down, and be very certain of the projects you put up for exclusivity. I have only one exclusive model right now and I am ok with that.