no offense if i am wrong and sorry in advance 
regular points are tied to the points shop which only works in supported regions. since bosnia is not listed they cannot be redeemed.
exclusive points can be cashed out at about $0.066 per point with a $100 minimum once you qualify. the cash tab has no country list because it is not tied to a local store. some people in europe managed to redeem them with a simple invoice so it looks more global.
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