Hi everyone, Anyone else have an issue setting up there paypal for commercial license? i followed the steps but i never got an email to confirm. So in my creator window it just says pending. I sent in a ticket almost 5 days ago and got no response.
Any help would be great
is your paypal account linked to your payout information in the wallet tab ?
Other companies, like Meta to name just the most dominant keep having issues with the Paypal integrations.
While paying for things works fine, the other way around or just the Paypal account confirmation just get lost along the way.
Not sure if it might be just the aftermath of the Chinese New Year, a lack of man power or technical difficulties in your case.
The usual procedure is that a dummy payment and dummy withdraw is made to verify the Paypal account is legit and working.
For a few years though Paypal offer an ‘inline verification process’.
Here the user signs up for something that might provide payments or refunds and the company in question, like Bambu, has to ACCEPT the user’s and Paypal’s credentials.
As you might have guessed, security IS paramount when it comes to money.
So these Paypal verifications are only valid for certain period time, after which they just expire.
Bad luck if the company did not act on time as then the user ends up stuck unless the company requests a new confirmation token from Paypal.
Thing is that once you have a lot of users with this problem and you start requesting ‘bulk’ renewals from Paypal they block you for suspected fraud…
Considering all this is till quite new I just assume Bambu still lacks the required man power.
Their response times for the support seem to confirm this.
Unless both Bambu AND Paypal accept the users credentials nothing will move forward.
If Bambu is slow to react you might want to consider to contact the Paypal support to request a check on the authorisation for Bambu.
If it is a Paypal issue they will fix it right away, if it a problem on Bambu’s end they will tell you something is still pending or so…