Issue with first layer of benchy from internal memory on brand new X1C

Hi All,
I am guessing this is fairly common and when searching for first layer problems done the basic generic troubleshooting.

Printer was originally on the same stand as my old Anycubic Mega S, to the floor, in case the table was causing a wobble.
Washed the PLA build plate with dish soap and cleaned with a microfiber cloth.
run recalibration multiple times, check out the wiki links for maintenance on the lead screws and bed leveling.

This are the images of the it failing on the first layer.


As I finish writing this and go to test with a different generic filament, I have iht an error with unloading the bambu PLA filament, when doing this the roll seems to be bouncing up and down and struggling to retract…
When taking a look inside I have noticed that inside the AMS there is a slight runner/ridge that the filament spool edge seems to slot into this groove…

So am I now going to try printing with the spool in the runner inside the AMS.

[Edit1] I was going to delete this post before even posting it but in all the videos and guides I watched before purchasing I have never seen this mentioned. it might not effect anything and not fix anything but going to leave it here

[Edit2] so it still looked like a fairly poor first layer but it hasn’t triggered the AI first level error.
and has completed.



So first layer was fairly poor, but it continued anyway and the rest looks pretty good from my brief experience with the Anycubic i3

[Edit3]
OK, it looks like at the end of the print, the printer tried to unload the filament back into the AMS, as it was starting to roll back the spool, noticed that the spool filament was coming out but that the spool wasn’t spinning to reel it back onto the holder…

it then started to try and activate a second spool in the AMS, and started to wind that in and then back out. Not quite sure what is happening but it looks like the issue is more likely filament feeding related.

FYI
There are know bugs in the default models stored on the machine in firmware 1.06.01. I highly recommend only printing from Bambu Studio or Orca Slicer and/or updating to the new 1.06.03 version.

I also found that the original cool plate that came with my X1C was totally unusable for some reason and I never got a print to stick. After replacing the surface with one of the included sticker surfaces it worked fine after that.

I Confirm !
Don’t use the defaut models stored on the machin, particularly the Benchy. In the folder C:\Program Files\Bambu Studio\resources\model you have the stl file of a 3D model of Benchy. SIice it with Bambu Studio and after print it. You should have a correct print.

This look terrible , did you calibrate the printer
Did you dry the filament
And as others suggested use the benchy from the Studio
But such a bad adhesion have not seen, since i used bad Isopropyl initially
I just clean with soap and water and let it dry, after almost drops dry the bed heating is perfect to speed up the drying no cloths as never sure if no some oils

I had issues with one cheap PLA filament and end up in the bin , even after drying was not extruding properly and terrible adhesion and was breaking all the time.

Thanks everyone, I will look at setting up a new plate and trying again, I’m also going to try a print not use the AMS, as I have noticed that I seem to be getting messages around the AMS got one that was the below.

“failed to pull the filament from the extruder, please check if the extruder is clogged or weather the filament is broken inside extruder”

Also noticed that the filament roll wasn’t pulling back, manually rolled the spool and the filament started to pull back, so pulled out and moved the filament roll and then it started to catch, also had a couple of similar errors when loading and unloading the filament.

Could the first layer issues above be caused by the filament roll snagging?

yes if there is a huge resistance it may be a problem, but that would not explain the adhesion problem but will explain extrusion issues. Make sure that you have the right size spool in the AMS and is installed properly. External is the simplest test you can do . good luck .

BUMP!

I am having the exact same issue. When I 1st got the printer it printed, oh, maybe 50 prints more or less perfectly right out of the box. Now, after a bed crash into the bottom during manual moves, I have had many, many issues. Failed Calibration, failed homing, failed self test. Self test and homing issues fixed by replacing a WARPED WASTE CHUTE with a new one from the factory. After that, did a factory reset, passed self test and calibration, and getting this…


Original Cool Plate, all default settings on 0.20mm Standard @BBLX1C, Version 01.07.02.00, Overture PLA Professional, using Bambu Glue Stick on Plate. WTF??

Tried the Engineering


Plate…

Check to see that your nozzle isn’t bent.

Wash your bed with soap and hot water. Pat dry with a clean paper towel and don’t touch the build surface. From what I’m seeing you have adhesion issues. The oils from your hands will wreak havoc on bed adhesion.

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