Latest update crash Bambu studio when installing network plugin

Nordic_Ravn · February 28, 2025, 1:17pm

Good day to all,
Today i installed the latest bambu studio Bambu_Studio_win-v01.10.02.76 on my ARM laptop. When the installation ask you to install the bambu network plugin, the program crash instantly. It crash every time since then. I unistalled it completely but it seem the problem is the network plugin.

SupportAssistant · February 28, 2025, 1:23pm

There is currently a bug in the software.
Please try the version shared in the link below: https://github.com/bambulab/BambuStudio/releases/download/v01.10.01.50/Bambu_Studio_win_public-v01.10.01.50-20241115162711.exe

More details here

github.com/bambulab/BambuStudio

Latest Bambu Network Plugin Crashes Bambu Studio on Windows on ARM

opened 12:13AM - 26 Feb 25 UTC

jobox3

bug

### Bambu Studio Version 01.10.02.75 ### Where is the application from? Bambu… Lab github releases ### OS version Windows 11 ### Additional system information Surface Laptop 7 / Snapdragon X Elite ARM CPU ### Printer Any, but I use P1S ### How to reproduce 1. Open the latest Bambu Studio on a Windows on ARM device 2. Allow the network plugin to be installed 3. Restart the app. You'll see the splash screen quickly, and then it closes. You can get the app to reopen by deleting %appdata%\Roaming\BambuStudio\plugins, but if you allow the network plugin to install, it will keep crashing upon opening the app. ### Actual results After the above steps (1-3), when you open Bambu Studio, the splash screen will flash for an instant, and then close. Nothing else happens. This will happen each time you try to open the app unless you remove the plugins folder from appdata. ### Expected results After the above three steps, I should be able to open the app with a functional network plugin. ### Project file & Debug log uploads There is no project here, it is simply a fundamental issue with trying to open the app on a Windows on ARM device after updating to the latest network plugin. ### Checklist of files to include - [ ] Log file - [ ] Project file

Nordic_Ravn · February 28, 2025, 1:31pm

Thank you! It works again. I hope for a new updated version without this bug.

user_1454386795 · March 13, 2025, 9:23pm

I have the same problem. Downgrade to v01.10.01.50 works but it leads to the following issue with my X1C: “HMS_0500-0500-0001-0007: MQTT Command verification failed, please update Studio or Handy.”
recommended troubleshooting according to bambu lab wiki: “…download and install version 01.10.02.64 or above.”

so the downgrade to 01.10.01 is no solution for me

piotr.wor · March 15, 2025, 3:22pm

I have the same issue as user_1454386795. I updated the firmware in the XC1 and updated the Studio on windows. I get the MQTT Command verification failed if i downgrade to version 01.10.01 and now my printr is unusable.