I don’t know any other way to contact Bamby, besides the ticket system, but since a few days all mals I get from Bambu appears to be in Japanese, instead of English.
That doesn’t sound right.
Can you please send me a PM with the email you received this, and maybe some screenshots?
We will then look into it and fix the problem.
Thank you.
I was getting these as well, in the US.
I also received a Japanese email, time stamped Fri, 17 Jul 2026 01:17:07 +0000 (Thur, 16 Jul 2026 21:17:070 Eastern Standard Time)
I assume it announces a 72-hour sale, but clicking the link today, only eleven hours later, I reach an English web page with a pop-up saying the “event” has already ended.
PM sent to @SupportAssistant with email source attached.
Same thing, starting with the first public announcement about A2L, sometime in May, and ever since. Occasional some English ones, now and then, but mostly in Japanese. Obviously, I’m not going to lose my time and simply delete them right away. That’s another (stupid) way (and reason) to lose (sales to) existing customers.
Thank you all for sharing.
The team has been notified and they will double check to see what the problem is, then fix it.
Yup, received the same.