We’ve purchased two H2D’s and need a 3rd asap but are reluctant. We bought these specifically to print large sections of vacuum fixtures that are rectangular in shape with tall vertical walls.
The parts we’re printing are roughly 295mm x 275mm x 275mm. Its important for us to get fairly straight square walls but we are seeing some skew on our first test prints. We ran the V3D Calilantern Mk2 calibration print at the 200mm size and found the same skew results we were seeing in our test prints.
Here are the results:
The ZY (front to back) seems far off for the height we are trying to print resulting in the top of the part being about 1mm off in the Y direction when compared to the base on printer #1. This was checked with the part base sitting flat on a precision surface using a machinist square up against the wall.
I have contacted Bambu Labs multiple times about this and their reply was:
“We sincerely apologize, but at this time there is no way to resolve this issue. The Z-axis accuracy is determined by the Z lead screws, which are fixed to the printer’s frame and cannot be adjusted.
Currently, there is also no method to improve this issue by modifying the G-code.”
I then requested to warranty the printer through the 1yr manufacturer’s warranty to take my chances on a replacement being better and they said:
“If replacing the machine would resolve the issue, we would certainly be willing to do so. However, this is not a problem that can be solved by a simple replacement.
For a large machine like this, slight Z-axis tilt due to long-distance shipping is within expected tolerances. With current manufacturing processes, we regret to say that we cannot guarantee a machine with a perfectly 100% straight Z-axis.”
This is understandable but my frustration is that there is no way to compensate for the error mechanically or in software. I don’t expect a printer shipped across the world in a box to hold perfect skew but there needs to be some means of tuning this out.
Two of the same printers seem to show the most skew error in this plane so I’m curious about other H2D’s out there.
Does anyone know if the bed can be manually adjusted to tune this out? I’m worried that if I try, either the bed mesh calibration will have too much of a delta or that the controller will overcompensate / or correct my manual tilt.
Any help will be much appreciated!


