Network Plugin won't install on Windows

[printier]

Hi all,

I swear I did my research but never found any relevant solutions to this problem.
I can’t get Bambu Studio to install network Plugin on my Windows 10 PC. Every time I open the software, it tells me to install the plugin and it will show “install successful” but nothing changes. Bambu Studio won’t acknowledge the installation and keeps asking me to “click to install” despite the fact that it has been installed countlessly.

I then, followed the Bambu Wiki to manually install the plugin, which did allow me to sign in, but when I tried to print a plate, this message popped up.

Then I tried to enable the camera, which gave me this notification

When I clicked yes, it confirmed that whatever it wants is installed, but again, nothing changes

This is installed on an AMD CPU (Threadripper) if that matters. The Bambu Studio works perfectly on my MAC so I don’t think its my WIFI or the X1C.

Please if anyone could have any insight I’d be very grateful as I’m really tired of using email to send files between my MAC and PC. Thanks in advance.

[johnfcooley]

Only time I’ve gotten the error is if I had more than one instance of Studio open when it tried to install.

I would think you’ve done a reinstall of Studio?

[printier]

Yes, I’ve done the complete re-install and updated it to V1.9.7, and this problem still occurs. This error is present on one instance.

[johnfcooley]

Well then.
If I remember correctly Studio does an uninstall when it updates, so there’s that.

Do you have Orca slicer as well? They use the same network plug in. If so does it work, or do you mind installing it to see if it does the same thing.

I’m trying to narrow down the problem. It’s either printer software/hardware or slicer software.

[printier]

I don’t have Orca but will try to install it to see if it does anything similar. I do have Cura Slicer and Anycubic Photon Workshop if that matters.

[printier]

Confirmed the Orca Slicer is showing similar if not identical errors. Ahh, this is really frustrating but thanks for helping.

[johnfcooley]

Do you have an antivirus running? Or a firewall set up? Check these first if you haven’t already.

Close Studio (and orca) and go to
c:/users//AppData/Roaming/BambuStudio
See if you can delete the plug-ins folder. If so stop here and look for another solution. sorry.

If you can’t delete it, then open and start deleting one item at a time. See if any give you an error that it’s in use. If so it should tell you what it is that’s using it. Close whatever it is and you should be able to install then.

Stands to reason either the antivirus or firewall, or this, can be the culprit as Orca and BS use the same plugin.

For giggle you could also see if running as admin changes anything.

I’m going off some reading and some experience, so don’t shoot the messenger if it doesn’t work.

[printier]

I’ve disabled the firewall and the built-in antivirus scan on Windows. I don’t have any other anti-virus installed on my PC.

I can delete the folder as I’ve done this during the manual installation.

I tried running as admin and nothing changed.

Nevertheless thanks for all the info and trying to help, really appreciate it.

[printier]

bump, hoping someone would have any insight in this:(

[mink435]

Same thing happening here!!!