In case you want this new filament and you wish to benefit from the 10% off, you need to be fast.
It has a blink and you’ll mill it sale lasting just two days.
The sale lasts two days!
Other things you can get in two days!
1/11th of the ongoing time that the AMS I ordered is still being “investigated” after the delivery company failed to deliver it. (23 days so far)
1/15th of the shortest time before I might receive it according to them. (30 days minimum from original order date).
1/5th of average ticket response time
1/10th of average ticket response time
As sale periods go, 2 days is a VERY short amount of time. If only support could complete their activities in just two days!
In case it isn’t obvious an AMS I purchased on the 2nd never arrived and I still do not have a response from BL who apparently need to perform an investigation. The useless delivery company they use admit they never delivered it and the photo evidence provided doesn’t represent a house and doesn’t have a parcel in the shot. They admitted this the DAY it failed to be delivered. Yet, BL require weeks to ‘investigate’. It is a massive joke where BL are the only ones laughing, laughing at us.
This is the second time the BL delivery partner decided delivery a parcel was part of their job. At least they didn’t run over an elderly woman they had just handed a parcel to, nearly killing her and leaving her seriously injured. The thousands of vehicle crashes, the chosen delivery partner is the joke of the industry in the U.K. but, it is the chosen delivery partner they believe should be trusted to deliver their delicate materials. I have only received one box the right au up, despite many having arrows showing the right way up.
It will likely be at least ONE WHOLE MONTH before BL finally agrees to send a replacement AMS. How is this reasonable?
Easy to miss special with little to no announcement are common these days, not just for filaments.
And if judge Bambu’s support based on response time and competency or a speedy and great delivery experience…
Like it or not but Bambu does the same your bank, ISP, government service provider or telco does.
Saving big time where the best savings can be made - labour costs in the support departments.
The times where a company was shining through top level, fast and great customer support are long over.
Quantity provide better profits than quality (of service provided)…
Reducing the quantity to bare acceptable minimum give the biggest savings.
It is a balance act for sure and comes with some risks for Bambu.
But let’s face it:
After spending all this money on your first Bambu printer you are far more likely to keep it for a long while than selling it second hand to move to a different brand or trying to push for a full refund after enough hassles…
You stay angry for a while, then things start to work and work out, you start to just suck it and move one - and then ???
Then you quickly forgot all about it and upgrade or buy another Bambu printer or two…
That’s how the game played these days, whether we like and accept it or not
I bought this material for my new X1C but I’m struggling to get the printer or AMS to recognise it. If I load it into the AMS the RFID is recognised, but after only a few seconds the display on the printer goes from showing ASA CF to a question mark against that filament slot.
In bambu studio I just don’t have a profile for it. I contacted support and they said to update the profiles but don’t say how. A user sent one one reply to help but again is was an incomplete answer so I couldn’t make any progress.
So my question is how do I import new Bambu material profiles. What button or menu do I need? Any help would be very much appreciated.
Re-launch Studio, go to Prepare. A pop-up at the lower right should notify you that a new configuration package is available - click OK to download and install the update.
I haven’t tried it yet as I am waiting for a quiet point and my stupid hand tremors to have a good day to upgrade all my printers to metal gears and replace all the hot ends with Hardened steel ones.
Malc I recommend the temp to be 275 throughout and bed at what they recommend, 90.
Re-printed the Bento Box body last night and it looks great with those setting, and I had no issues.
Be warned though, it has a real odor when printing. The Bento barely made a dent in it and the odor was seeping from every crevice. Stronger than ABS and from what I remember stronger than normal ASA.
Unfortunately, I don’t get the popup. Maybe I have to completely uninstall and reinstall. I have clicked on a config package update before, but perhaps something went wrong with the install.
The new configuration notice normally appears at launch unless you have installed it or dismissed it.
it is possible you did confirm it, it doesn’t do anything special after you confirm it.
Check the list of filaments you have available in the pool, it may be there, waiting for you to add it to your sub-section.
Make sure you only have one instance of Bambu Studio (BS) running.
Click the cog on the right of the filament panel in the prepare tab.
It will display a window providing a list of all filaments it knows about. You may need to scroll this window down. On my computer, a row of selections is hidden until I scroll to see them.
Look through the list of checkboxes and if you see the ones you wish to include in your subset make sure they have a check box next to them.
After confirming your selections
Close the BS application down, and confirm anything it asks about saving changes.
The next time you launch BS, you should be able to select the filaments you were missing using the filament chooser on the left. If you have one in the AMS, you will see it once the AMS is synced with BS (a different bug).
Thanks. I’ve done all that checked and double-checked. I’ve even checked the BambuStudio.CONF file in the program folder and the filament does not appear there either. Is there a way to force an update? Like a file I could download and ‘RUN’ or something?
All is sorted now. I don’t know which stage did it but I uninstalled BS as well as downgraded the printer firmware to an earlier version then upgraded to the latest again and finally reinstalled the latest BS. Both PC and printer are now working as expected.
Prints amazingly but stinks extra bad. Possibly due to the added heat vs normal ASA? I have no idea, but it prints pretty nicely. Dried 6 hours at 60c and ran flow, pa and max flow calibrations.
I have the same problem. I have Studio version 1.9.7.52 which when I check for updates says it’s the most recent version. When I load it into the AMS it is initially recognized but then goes to ? after a few seconds. Even when I put it on the side spool holder the same thing happens. The check box for ASA-CF is active in the list of all filaments, and it is correctly recognized briefly, so I don’t know what else to try.
I had exatly this problem when I first had my X1C. I don’t know which step solved the problem because I downgraded the firmware on the printer and AMS, performed an update. It all worked after that. It must be some kind of bug.
I’ll have to look at which firmware I have and how I can downgrade it and upgrade it again. I uninstalled and reinstalled Studio and it didn’t make any difference. The only way I could print with the ASA-CF was just to call it generic ASA and manually tweak the parameters.
Not the seamless experience I’ve come to expect from BambuLab.
Update: I have downgraded the printer firmware so that the printer is on 01.07.05.00 and the AMS is on 00.00.06.40 and it seems to recognize the ASA-CF spool correctly. It shows up in the screen on the printer and in the Handy app with the right color and amount remaining on the spool.
However, when I open Studio (v 1.9.7.52) and tell it to resync to the AMS that blanks out the ASA-CF spool in the AMS and it goes back to ?
