New firmware, X1C no longer tracking usage hours?

My X1C is about a month old. When last checked it had almost 200 hours of printing time.

I updated the AMS firmware to 1.08.00, and now the usage time is reported as 0 hours. It’s been printing for many hours after the firmware update, but there is nothing showing under General/Device Info. I’d like to track this for maintenance, and so on.

Is this a known bug? Where would we report a bug?

Have you tried power cycling the printer? Often this will solve the “0 printing hours” issue.

1 Like

That’s a good idea. When it’s done with its current job I’ll try that. Sigh…

Thanks, my fellow printer! That did the trick. It now reports 227 hours of printing, which sounds about right. Having only had the thing for just under a month, that’s a pretty good amount of print time I think.

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.