Loading the PLA basic that came with the printer fails. "Failed to feed the filament into the toolhead’. After a few retires it worked once, printed something from internal memory, after that same error. Retried many times. Changed slot, filament. Sometimes it doesn’t even recognize the type of filament Original Bambu). Feeling very disappointed, not sure how to proceed. Any help will be welcome
Sorry to hear about the trouble with your BambuLab X1C. Here are a few steps you can try:
- Check the Filament Path: Make sure there’s no blockage or debris in the filament path. Sometimes, even small bits can cause feeding issues.
- Examine the Filament: Inspect the filament for any irregularities in diameter or texture. Even high-quality filaments can have occasional flaws.
- Firmware Update: Ensure your printer’s firmware is up to date. Sometimes these issues are resolved with software updates.
- Filament Sensor: Check if the filament sensor is working correctly. It might be failing to detect the filament properly.
- Manual Feeding: Try manually feeding the filament through the toolhead to see if it encounters any resistance.
- Temperature Settings: Make sure the temperature settings are appropriate for PLA. Incorrect temperature can affect the feeding process.
- Contact Support: If none of these steps work, reach out to BambuLab’s customer support. They might have specific advice or steps for troubleshooting this model. It’s also useful to provide them with details of what you’ve already tried.
Remember, 3D printing can have a steep learning curve, and initial hiccups are common. Don’t get too disheartened – with a bit of troubleshooting, you’ll likely get it running smoothly.
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Thanks for your reply! I know noticed that there seems to be filament from the back, of the printer to the print head. So when I try to load filament it only goes as far as the feeder in the back
Give this a shot: Unhook the PTFE tubes and check if you can snag any filament pieces from the filament buffer. If you don’t find anything, try manually pushing filament through the buffer. You could also try pushing filament through the tube that runs from the printer to the buffer. Could you snap a pic or shoot a quick video of what you’re seeing?
I can see filament in the tube that good to the printer. Not sure how to disconnect the tube to tenue the filament.
Thanks for your help Chris!
The filament goes half way to the hot head. If I could unhook the cable I might be able to remove it
I managed to unhook the tube and removed the filament.
Started over trying to load filament. It goes in and out in a very messy way (can’t upload the video)
And in the end it gives me an error:
@biofa, it may be beneficial for us to help
narrow down your issue by first eliminating a few variables. Start with verifying that the X1C works without the AMS line attached. In other words, bypass the AMS all together and load a spool straight in to the line entering the back of the printer. This will help to determine if it is the printer or the AMS.
@biofa and if your nnot sure on that processs, bypassng the AMS fully, see here
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I unscrewed the hot end and it was clogged, I managed to remove a bit of filament!
But now I can’t put it back! It just won’t go back in there
Finally!! It went back in and is printing now!!!
Thanks so much for all your help, I was going nuts….
I was hoping to just plug and play, instead I had to learn to do some troubleshooting on day one
Why should I have to replace the hot end if it’s brand new? Is that normal?
O unfortunately after one successful print it is giving me the same error again.
it’s just not the experience I was expecting
No one said anything about replacing the hot end? The link was to help you with reinstalling the hot end.
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Sorry for the misunderstanding, that was the title of the page… Now I know how to put it back, thanks!
The wiki is a great place to learn and pointing newcomers there is what I believe should be done.
@biofa Yes it is unfortunate that your first day printing had some hiccup’s but now you know how to solve these problems and you will be able to handle issues like this in the future with ease.
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Thanks guys, for sure I’ll go over the wiki.
I noticed on the display humidity in the AMS was too high (red). Then I realized I made a mistake during set up, I understood “remove the bag of dissecant” instead of “remove the diseccant from the plastic bag and keep it there”… a brain fart.
I wonder if that contributed to the issues I had today.
I put back the envelopes and it went back to green after a few minutes but I’ll wait until tomorrow morning to try printing again.
Assuming thats personal reasons, ie Work\Sleep haha, but the desicant wont dry the filament, just whats in the air in the ams box. So if you suspect your filament is already “wet” the desicant isnt going to dry it.
And I will admit to not even removing them for the first day or so, completely missed that step. then just replaced with aftermarket mod, I still have my bags in tgheir plastic bags hahha.
Also yes, as per @LaterRon definetly look at the aftermarket mods for like a caddy and using reusable silica beads etc.
Next time you have to work on the toolhead, it helps to move the gantry forward, away from the purge area. You can do this manually when the machine is off, or via the menu before switching it off.
Good morning. Thanks everyone for all the tips.
After a good night sleep I am ready to try and resolve these issues instead of just returning the printer (my reaction yesterday after hours of putting it together and failing to load).
Here is a video of how load the Bambu PLA Basic filament that came with printer fails:
After failing, both the Load and Unload buttons are disabled for the slot. I have to turn printer off and back on to be able to unload.