New Z Axis Motor not responding

Ok, after receiving the Z Axis Motor to replace the old one. And using electrical tape to protect the wires from stripping, then it doesn’t work at all. I had came to the conclusion it was firmware that is causing this issue with the new motor. Or it might be because of the PSU (which I hope it isn’t) not delivering enough power to the Z motor. So, I am at odds with my 3D printer at this moment of this post.

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